RESOURCE LIBRARY

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Results
Overview
Preventive Outreach Keeps Patients Healthy and Coming Back
Case Study
Reducing Readmissions and Improving Patient Satisfaction with Care Recordings
Case Study
Alacare Home Health: Engaging Complex Populations with Automated Outreach
Executive Briefing
Automation Helps Deliver Cost Savings and Better Care in the Practice Setting
Case Study
Increase Reach Rates
Whitepaper
Patient Engagement Strategies to Achieve the Quadruple Aim
Overview
Reduce Patient No-Shows with Automated Appointment Reminders
Overview
Improve Medical Group Performance & Productivity with Automated Outreach
Case Study
Readmissions Reduction for HIV Patient Populations
Guide
5 Steps to Creating a Successful Outreach Program in the Practice Setting
Webinar
Improving Patient Outcomes and Staff Experiences with Digital Rounding
Webinar
Driving Organization-Wide Improvements with Rounding Best Practices
Overview
A Proactive Outreach Solution for Accountable Care Organizations
Case Study
Decreasing Grievances and Increasing Patient Satisfaction with Technology-Enhanced Leadership Rounding
Case Study
Scaling Innovation Across Health Systems with Digital Rounding
Webinar
Hospital-tested strategies for placing patients at the center of care delivery
Whitepaper
Strategies to Optimize Staff Time in the Hospital
Case Study
Centralized Outreach Reduces Readmissions & Increases HCAHPS
Whitepaper
Promote Healing and Caring Patient Interactions Using Digital Rounding Devices
Whitepaper
Scaling Patient Follow Up with a Centralized Process
Webinar
Addressing Barriers to Effectively Engage the Medicaid Population Throughout the Member Lifecycle
Case Study
Increasing Patient and Family Satisfaction with Proactive Pediatric Follow Up
Overview
Engaging Medicare Patients with Proactive Outreach
Executive Brief
The Future of Healthcare Requires Workflow Automation
Overview
A Care Management Platform for Accountable Care Organizations
Overview
A Care Management Platform for Managed Care Organizations
Overview
Stay Compliant Under Revised CoPs
Case Study
Improving Care for Underserved Patient Populations
Guide
Changing The Provider-Patient Dynamic With Real-Time Surveys
Case Study
Increase Cancer Screening Rates
Case Study
Reducing Readmissions and Saving Millions on Penalties
Guide
Guide: How to Effectively Engage Complex Populations with Meaningful Outreach
Overview
Consistent and Meaningful Outreach to Medicaid Members
Overview
NCQA PCMH Overview
Webinar
Strategies for Building a Consistent and Effective QAPI Program
Overview
Home Health Visit Reminders
Case Study
Increased Nurse Satisfaction with Patient Follow Up
Case Study
Utilizing Automated Outreach to Remind Patients of Upcoming Appointments
Video
Saint Clare's Health Leadership Rounding with Orchid
Video
Using Orchid to Implement a System-Wide Patient Experience Strategy
Guide
Pediatric Follow Up
Guide
5 Steps to Creating a Successful Home Health Patient Outreach Program
Whitepaper
Executive Rounding as a Management Strategy
Whitepaper
Navigating Chronic Care Management (CCM) and Transitional Care Management (TCM) Programs
Whitepaper
5 Keys to Becoming a Preferred Home Health Referral Partner
Guide
5 Steps to Creating a Successful Patient Outreach Program
Guide
Policy Guide: Star Ratings Overview
Guide
Policy Guide: Impact Act Overview
Overview
Using Technology Partners to Manage Post-Acute Provider Networks
Guide
View Care Management Platform
Overview
Personalized Care Recordings for Home Health Patients
Overview
View Care Management Platform
Whitepaper
5 Steps to Building an Effective Care Management Program
Guide
Bundled Payments/CJR Brief
Whitepaper
Using Technology Partners to Capitalize on Mandatory and Voluntary Bundled Payment Incentives
Guide
CipherHealth's Patient Engagement Suite
Overview
Using Technology Partners to Efficiently Collect PROs
Overview
Maximize Bundled Payments by Effectively Engaging Patients
Overview
Using Digital Rounding at Skilled Nursing Facilities
Overview
Using Digital Rounding for Ambulatory Surgery Centers
Overview
Voice Post-Discharge Calls
Overview
Voice KLAS Overview
Overview
Post-Discharge Calls for Home Health Agencies
Case Study
Reducing Readmission for a Home Health Agency
Guide
Skilled Nursing Facility Discharge Follow-Up
Overview
Skilled Nursing Facility Discharge Follow-Up
Case Study
Post-Discharge Reach Rate at Texas Gastroenterology Practice
Overview
Personalized Care Recordings for SNF Residents
Whitepaper
Improving Patient Comprehension with Echo
Whitepaper
Providence Health & Services uses collaboration and innovation to effectively scale innovation across the system
Overview
View for Coaching and Navigation
Case Study
Sentara Nurse Workflow: Impact of Orchid on the Rounding Process
Video
Saint Joseph’s Orchid Testimonial Video
Case Study
Sentara Case Study: Voice vs. Manual Calls
Whitepaper
UCSF Whitepaper: Voice in The ED
Case Study
National Average HCAHPS
Case Study
AHS Case Study: Improving follow-up with Voice
Guide
Reducing CHF Readmissions with Post-Discharge Follow Up
Guide
OB Follow-up With New Moms
Guide
Following Up with Orthopedic Patients Post-Discharge
Video
Voice
Case Study
CHF Readmissions at Beaufort
Case Study
Improving the ED Patient Experience with Post-Discharge Follow Up
Case Study
Improving Orthopedic Patient Satisfaction Scores
Case Study
Voice Reducing Ortho Readmissions at Middlesex
Overview
Voice – Orthopedic Patient Follow Up
Case Study
Reducing Readmissions at a Large Indiana Health System
Overview
Voice for Home Health Overview
Case Study
Improving Staff Satisfaction at Sentara
Case Study
Improving HCAHPS with Digital Rounding
Case Study
Reducing Falls with Digital Rounding
Case Study
Using Digital Rounding to Increase HCAHPS Response Rates
Case Study
Improving HCAHPS with Digital Rounding at URH
Case Study
Using Digital Rounding to Increase Patient Satisfaction Scores
Case Study
Using Digital Rounding to Improve Staff Workflows
Overview
Orchid – Environment of Care Rounding
Overview
Orchid Staff Rounding
Case Study
SJMC Infection Prevention
Case Study
Using Digital Rounding to Increase Patient Satisfaction Scores at Lutheran
Overview
Orchid Overview
Overview
Using Orchid to Meet Magnet Program Requirements
Video
Orchid Digital Rounding Software
Guide
How to evaluate a digital rounding tool
Case Study
Providence Health & Services uses collaboration and innovation to effectively scale innovation across the system
Whitepaper
Using Digital Rounding to Increase Patient Satisfaction Scores at Good Samaritan Hospital
Overview
Point of Care Surveys Revolutionize the Patient Feedback Process
Case Study
Improving Patient Comprehension with Recorded Discharge Instructions
Overview
Echo Overview
Case Study
Using Patient Engagement Solutions to Improve Outcomes with Voice and Echo
Case Study
Reducing CHF Readmissions with Efficient Patient Follow Up
Overview
Reduce readmissions of patients with Congestive Heart Failure
Overview
Solution for DSRIP project 2.d.i

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