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Automated Patient Outreach With CipherOutreach

Smart, automated outreach before, during and after care

Meet patients where they are with personalized conversations across the care journey, improving outcomes and enhancing the patient experience. 

Reduce avoidable readmissions​​

Proactively communicate with patients post-discharge to confirm adherence with care plans and address questions before they escalate.

Recover revenue by decreasing no-shows

Send patients automated outreach reminders and offer easy self-rescheduling to keep schedules full and backfill open appointments.

Optimize staff
efficiency

Automate patient outreach efforts, and leverage data risk analysis so healthcare providers can follow up with the highest priority patients.

Transform insights into action

Use patient data to generate reports and dashboards to evaluate program success and pinpoint areas for improvement.

Improve the patient experience

Understand the unique needs of every patient by actively involving them in the decision-making conversation about their own care.

Personalize patient communications

Send the right message via automation to the right patient at the right time, using the communication channel of their choice.

Reduce readmissions, increase revenue and enhance the patient experience today

Intermountain Healthcare Achieved
$15M in savings by reducing readmissions through post-discharge follow-up

Preventing readmissions is what’s important to us, and we had just under $15M in savings with doing these post-discharge follow-up calls. We’re not spending near that amount to provide these services, and they are making a huge difference. It results in patient satisfaction, lower readmission rates, and it does have a significant financial impact in our healthcare organization.

Ben Becker, DNP, RN, NEA-BC

Director, Enterprise Care Management

Intermountain Healthcare

Deploy communication modules across the full spectrum of care, sending the right message to the right patient at the right time, in the modality of their choice.

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Take the first step toward reaching your patient outreach and patient engagement goals today