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A coordinated way to connect patients and care teams

What if you could give your patients a frictionless conversational experience and automate robotic tasks to save healthcare staff time while interconnecting conversational data with clinical information from your EHR?

CipherConnect Screenshot

Meet the patient-centered communications solution that transforms how the healthcare industry delivers personalized care. CipherConnect automates administrative tasks and gives patients a way to self-report feedback, empowering them to proactively engage in their own care.

Cipherconnect Screenshot 2 2023

Jennifer Jones needs to reschedule her appointment and is presented with alternative options without the need for extensive coordination with staff.

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Frictionless Experience Screenshot
Frictionless Experience

Accountless access in a web-based user experience that mirrors retail services.

Conversational Engagement Screenshot
Conversational Engagement

Creates digital empathy when gathering real-time feedback from patients.

Seamless Rescheduling Screenshot

Enable patient self-serviceability while automating repetitive tasks for staff.

Coming soon

Deliver a genuinely personalized patient experience

CipherConnect surfaces smart insights so patients get the care they expect and healthcare organizations can achieve sustainable success – cutting healthcare organization costs, augmenting workforces, and generating new business.

Give patients the control to provide feedback on their own, improving patient experience and helping staff prioritize patient rounds.

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Reduce no-shows and backfill open slots, saving money by automating manual healthcare service tasks so staff can use their time more productively.

Integrate with EHRs and other healthcare industry scheduling systems to automate routine tasks to scale patient communication.

Ensure patients stay on track with follow-up or preventative appointments with consistent chatbot outreach, and bring back hard-to-reach or unengaged patient populations.

Capture contextual information about patients and their current care situation that can be applied downstream with other providers.

Offer a faster, easier consumer-like experience patients have come to expect, and keep them loyal with intuitive interactions that have their care needs and preferences accounted for.

Client Logos Master Copy
Client Logos Inova
Client Logos Intermountain
Provide the digital, consumer-like experience patients expect and free up your resources