Meet the patient-centered communications solution that transforms how the healthcare industry delivers personalized care. CipherConnect automates administrative tasks and gives patients a way to self-report feedback, empowering them to proactively engage in their own care.
CipherConnect™
A coordinated way to connect patients
and care teams
What if you could give your patients a frictionless conversational pre-care, point-of-care, and post-care experience and automate robotic tasks to save healthcare staff time while interconnecting conversational data with clinical information from your EHR?
Jennifer Jones needs to reschedule her appointment and is presented with alternative options without the need for extensive coordination with staff.
Frictionless Experience
Accountless access in a web-based user experience that mirrors retail services.
Conversational Engagement
Creates digital empathy when gathering real-time feedback from patients.
Seamless Rescheduling
Patients can easily find a time that works best for them to avoid cancellations and no-shows.
Deliver a genuinely personalized patient experience
CipherConnect surfaces smart insights so patients get the care they expect and healthcare organizations can achieve sustainable success – cutting healthcare organization costs, augmenting workforces, and generating new business.
Recapture revenue and reduce costs
Reduce no-shows and backfill open slots, saving money by automating manual healthcare service tasks so staff can use their time more productively.
Achieve operational precision
Integrate with EHRs and other healthcare industry scheduling systems to automate routine tasks to scale patient communication.
Improve clinical outcomes
Ensure patients stay on track with follow-up or preventative appointments with consistent chatbot outreach, and bring back hard-to-reach or unengaged patient populations.
Capture key data
Capture contextual information about patients and their current care situation that can be applied downstream with other providers.
Drive patient loyalty
Offer a faster, easier consumer-like experience patients have come to expect, and keep them loyal with intuitive interactions that have their care needs and preferences accounted for.
Provide the digital, consumer-like experience patients expect and free up your resources
