We are a healthcare technology company committed to improving patient outcomes and experiences through enhanced communication and care team coordination.
While each of our products has been designed with your goals in mind, they’ve also been designed to work together — sharing data, feedback, and processes — to provide a comprehensive solution and maximize ROI.
Our rounding solution enables care providers to collect actionable data, automatically submit service recovery requests, and track and trend the patient experience.Read More
Our recorded discharge instructions engage patients and ensure care plan comprehension and compliance.Read More
Our post-discharge follow-up program reaches out to 100% of patients via phone or SMS, reducing preventable readmissions and increasing HCAHPS scores.Read More
Our care management platform brings care teams together to manage complex patients efficiently, cost effectively, and successfully.Read More
Care Provider Visit
Supported with technology from CipherHealth, Beaufort's Bridge-to-Home program reduced heart failure readmissions from 25% to 0% in 5 months.Contact Us to Learn More
Bronx Lebanon achieved dramatic success using CipherHealth solutions in a focused program to reduce readmissions for acute asthma patients.Contact Us to Learn More
HCAHPS Increase for "Willingness to Recommend Hospital" across multiple facilities.Contact Us to Learn More
After the initial Voice calls, intervention calls take less than 5 minutes on average, ensuring staff resources are used efficiently and effectively.Contact Us to Learn More
Find out how we can help you achieve patient-centered care
We’re able to implement our products and processes on the average of weeks, not quarters, so your staff will barely miss a beat.
Have questions or issues with the solution provided? Our response time is practically immediate, and most issues are resolved the same day.
We make a point to hire only the best and brightest, so whether it’s our technology team, account management, or support staff, you’re in good hands
Jan 09, 2017
Patient satisfaction is an increasingly important aspect of healthcare. Patient experiences dictate a facility’s reviews, referrals, and CAHPS scores. This has a huge impact on the bottom line for clinics, hospitals, and physicians alike; however, most methods for collecting and interpreting patient perceptions is limited and lacks the feedback necessary to take action and […]Read More