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Your Patient-Facing Operating System

CipherHealth helps you deliver consistent operations and exceptional experiences across every touch point—leading to enhanced patient care and increased bottom line.

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Trusted by 500 Hospitals

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Patient-facing operations demand excellence. But today, it’s chaos.

Each hospital branch, department, floor, and even shift uses its own set of workflows, creating a patchwork of processes. All of these inefficiencies add up to unreliable experiences, diminished care, and lost revenue.

To thrive, you need a system designed to consistently
deliver excellence—Efficient operations.
Exceptional experiences. World-class care.

CipherHealth, your patient-facing operating system.

CipherHealth helps you set the standard for all patient-facing workflows—replacing the chaos of siloed, unpredictable processes with consistent, yet flexible workflows you can implement easily and improve over time.

Set your standard for all touch points

Make sure every patient-facing engagement looks, feels, and operates the same way—from pre-visit prep, to rounding, to follow-up, to long-term monitoring.

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Deploy, monitor, adapt, repeat

Quickly roll out workflows to remain continuously compliant and easily make adjustments as issues arise.

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Connect workflows for faster care

Design responsive, automated, AI-driven workflows that trigger all the right steps, so resolving issues is fast and effortless.

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Flowchart Connect workflows

Continuously perfect your operations

Use detailed data to understand your workflows’ performance improvements, and constantly raise the standard of your patient-interactions at scale.

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Flowchart Continuously perfect
Flowchart Set your standard
Flowchart Deploy monitor adapt
Flowchart Connect workflows
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Consistent operations. Consistent outcomes.

The results speak for themselves. CipherHealth helps leading healthcare orgs deliver better clinical outcomes, which means happier patients, which means a stronger bottom line.

Consistently efficient

Increased Patients Engaged 4x
CipherHealth is our workforce extender. By using the system, we are able to scale the power of our care transitions team by bubbling up the patients most likely to experience a care barrier. This translates to better outcomes for our patients and a better experience for our team.”
Laura Wieloch
Laura Wieloch
MS, RN – Executive Director, Midwest Region Care Management, Enterprise Care Transitions
Advocate Health

Consistently satisfied

Improved Likelihood To Recommend 17pts
Our top priority was implementing a solution that helped our care teams work more efficiently, giving them more time for meaningful patient interactions while also tracking and identifying trends from patient feedback. That’s why we turned to CipherHealth”
Tina Hunter
Tina Hunter
MBA, BSN, RN, Executive Director of Patient Experience
Prisma Health

Continuously improving

Reduced Staff Burnout By 42%
Healthcare moves fast, minute by minute, so we’ve built listening strategies that allow us to address care barriers and show staff that their feedback leads to real changes. Closing the loop builds trust and reinforces a culture of action.”
Jason Coffey
Jason Coffey
RN, MSN, Director of Employee Experience, Culture Strategies & Insights
Norton Healthcare

Excellence everywhere.

With a consistent set of workflows that scales along with your organization, CipherHealth helps you effortlessly deliver the same stellar experience across all patient touch points.

Rounding

Ensure quality, safety, and experiential needs are met with patient, staff, and location rounding.

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Outreach

Amplify the power of your workforce by scaling outreach tailored to each patient across pre-visit, post-discharge, and long-term communications.

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Self Service

Drive deeper connections and better outcomes with patient-initiated interactions that can occur at any point in their care journey.

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Outreach Screenshot
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