About CipherHealth

We make consistency your strategic advantage

CipherHealth sets the standard for patient-facing healthcare, turning the chaos of siloed processes into connected workflows that ensure consistent operational excellence, improved patient care, and a stronger bottom line.

500+

hospitals across 46 states

12M+

patients engaged per year

40M+

calls and texts per year

Setting the standard with our
Patient-Facing Operating System

Since 2009, we’ve been on a mission to help healthcare organizations consistently deliver excellence through patient-facing workflows that improve operations, enhance care, and build patient trust and loyalty.

Get to know our leadership team >

What we stand for

Patient-centered

Deliver the right message to the right person, at the right time, and in the right way to drive action.

Ensure critical information is collected and shared with patients and families during key in-care and discharge moments, so nothing falls through the cracks.

Flexible

Power your tech stack with a flexible, scalable Operating System that integrates with your EHR and other core systems to activate and rapidly adapt patient-facing workflows.

Leverage our years of experience to stay agile and responsive as operational and market needs evolve.

Actionable

Give care teams and leaders real-time visibility into their entire patient population – not just the highest-risk or highest-value ones.

Track performance, optimize patient-facing workflows,improve clinical outcomes, and strengthen both loyalty and your bottom line.

Our values: CARE²

Our CARE² values are the foundation of who we are and how we work. We CARE² about our prospects, our customers, our patients, their caregivers and each other. From our Diversity Equity and Inclusion (DEI) pillars to our focus on Employee Wellness, our CARE² values drive everything we do.

Collaborative

We believe in deep collaboration and exchange of ideas across our teams and our partners to innovate and stay ahead of the curve.

Agile

We pay attention to industry trends and listen to the market to identify and go after opportunities while exhibiting good discipline.

Resourceful

We seek to address opportunities and solve problems creatively with all of the resources we have at our disposal.

Engaged & Empowered

We commit to always be present, communicate freely and listen openly to one another, be accountable and take responsible action when the situation requires it.

Our culture

Every patient is unique.
So is every member of our team.

We continuously work to create and maintain an environment in which our team can be their whole, authentic selves each day. We have identified a set of values that provide a cultural foundation for this work. We are committed to practicing the following four pillars with intention – Mission Realization, Talent Development and Acquisition, Education and Dialogue and Community and Employee Support – as we build a safe, caring and inclusive environment.

A non-exhaustive list of benefits and perks includes: