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About CipherHealth

We’re obsessed with empowering purposeful healthcare conversations

Our cloud-based patient engagement platform orchestrates the many digital interactions between patients, providers and caregivers across all care settings for intelligent, personalized experiences to build confidence and trust — and lead to better outcomes.

500

hospitals across 46 states

8M

patients engaged per year

23M

calls and texts per year

Who we are

Since 2009, CipherHealth has been building and powering the healthcare delivery system of the future by connecting providers, patients and caregivers through scalable, agile and omnichannel communications. We help healthcare systems better understand each and every patient, and ensure all communications can be personal, relevant, informed and actionable.

Our principles

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Personal

Ensure the right message is delivered to the right person and in the preferred manner to get the highest likelihood of response and action.

Guarantee that important data and information is collected and communicated directly with patients and family during the critical in-care experience and discharge process.

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Flexible

Power your technology with a flexible and scalable engagement engine that integrates and activates patient data from the leading EHR platforms.
Know your solutions are rooted in years of experience and are highly adaptable to help providers stay agile in the face of changing market conditions.
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Actionable

Give your providers and business executives real-time visibility into their entire patient population – not just the most profitable ones.

Drive tangible ROI by reducing readmissions, delivering workflow efficiencies, reducing staff turnover and increasing customer loyalty.
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Our Values Banner

Our values: CARE²

Our CARE² values are the foundation of who we are and how we work. We CARE² about our prospects, our customers, our patients, their caregivers and each other. From our Diversity Equity and Inclusion (DEI) pillars to our focus on Employee Wellness, our CARE² values drive everything we do.

Collaborative

We believe in deep collaboration and exchange of ideas across our teams and our partners to innovate and stay ahead of the curve.

Agile

We pay attention to industry trends and listen to the market to identify and go after opportunities while exhibiting good discipline.

Resourceful

We seek to address opportunities and solve problems creatively with all of the resources we have at our disposal.

Engaged & Empowered

We commit to always be present, communicate freely and listen openly to one another, be accountable and take responsible action when the situation requires it.

Drove

90k Appointments

with referral outreach

Captured

250k Rounds

with 60k ideas for improvement were shared with leadership

Our Culture

Our culture

Every patient is unique. Know them all.
We feel the same way about our team.

We continuously work to create and maintain an environment in which our team can be their whole, authentic selves each day. We have identified a set of values that provide a cultural foundation for this work. We are committed to practicing the following four pillars with intention – Mission Realization, Talent Development and Acquisition, Education and Dialogue and Community and Employee Support – as we build a safe, caring and inclusive environment.

A non-exhaustive list of benefits and perks includes:

  • Competitive/equitable salary, bonus or commissions and equity 
  • Healthcare starting on your first day; HSA and FSA plans
  • Wellness stipend
  • 401(k) with company match
  • Discretionary PTO; 13 paid holidays
  • Competitive paid parental leave
  • Generous employee referral program
  • Yearly Cipher-versary stipend
  • Employee Resource Groups
  • $50 per month for WFH expenses
  • And more!

We look forward to getting to know you and chatting more about our culture!

Trusted by 500 Hospitals

Client Logos Banner Health
Client Logos Community Health
Client Logos Eskenazihealth
Client Logos Henry Ford
Client Logos Intermountain
Client Logos Lenox Hill
Client Logos Mayo Clinic
Client Logos Multicare
Client Logos Nmmc
Client Logos Penn Med
Client Logos Sutter
Client Logos Ucsf

Meaningfully connect with your patients to deliver more personalized, intelligent and timely care at scale