On a Mission to Deliver a Unified Platform for All Patient Communication and Coordination

CipherHealth’s patient engagement platform enables healthcare providers to deliver better patient outcomes and experiences across the care journey. Since 2009, we have built a world-class team and partnered with the top health systems to continuously innovate at the forefront of patient-centric care.

Our Leadership

Randy Cheung

CEO & Co-founder

"I’m at Cipher because we’re helping to make healthcare easier.

Randy Cheung co-founded CipherHealth after working in health care and experiencing firsthand a fundamental gap that was holding the industry back from moving toward more patient-centric care: communication. Also, seeing a need for caregivers to embrace technology the way their patients had, he developed the idea for an SaaS communication platform that connected the two communities at critical points along the care continuum and thus, CipherHealth was formed. Prior to founding CipherHealth, Randy managed business development for MDLand International, a CCHIT accredited electronic medical record (EMR) company located in New York City. He also consulted for Empath Consulting and was in sales at Abbott Laboratories. Randy received his B.A. from UC Berkeley and M.P.H. from Yale University.

Alex Hejnosz

Chief Revenue Officer & Co-founder

"I work at CipherHealth because I believe in our people and our vision, and I truly believe we can transform healthcare for the better.

As a co-founder of CipherHealth, Alex Hejnosz has led the company through significant growth since inception. He is responsible for driving the Company’s Sales teams to bring CipherHealth’s solutions to hospitals and healthcare systems and organizations around the country. Alex also plays a key role in business development by helping to identify and expand strategic partnerships and initiatives for the Company. Prior to starting CipherHealth, Alex researched outcomes and effectiveness at Weill Cornell Medical Center in New York City and worked on the development of a physician tracking database at the Hospital of the University of Pennsylvania (HUP). Additionally, Alex worked for HUP as a certified emergency medical technician. Alex received his B.A. from the University of Pennsylvania.

Zach Silverzweig

Chief Technology Officer & Co-founder

"I joined CipherHealth because I want to help people. I survived cancer in my twenties, and I want to help others like me have an easier time than I did.

Battling cancer in 2002, Zach Silverzweig saw first hand the giant chasm that needed to be crossed to bring healthcare to the twenty-first century. Since then, Zach has spent 15 years working in and around healthcare technology, carving a path towards a goal of improved care for every patient in America. Zach Silverzweig leads CipherHealth’s product and engineering teams: designing, delivering, and bringing to market enterprise-class patient engagement solutions that improve patient outcomes and experiences. Prior to CipherHealth, Zach led and participated in numerous large-scale HIT projects at a variety of provider and insurance companies, as well as select Fortune 500, as a consultant at Pace Harmon and Archstone Consulting. Zach also served as founder and CEO of an online fitness planning website and launched a successful KickStarter campaign. Zach received both his M.S. and B.A. from Columbia University.

Shawn Lemerise

Chief Customer Officer

"I work at CipherHealth because I get to tell the story of how technology can be used to positively influence awareness of our health.

Shawn Lemerise brings over 15 years of experience in healthcare consulting, project management, change management and operations. Shawn leads CipherHealth’s business development efforts, specifically around strategic relationships, channel partnerships and the company’s non-acute growth strategy. Shawn has also been instrumental in the evolution of CipherHealth’s sales and account management strategy. Prior to joining CipherHealth, Shawn led various teams focused on clinical utilization, contracting efficiency and operational redesign at dozens of health systems across the country. Shawn was largely responsible for maintaining the executive relationship across these projects and ensuring the team’s delivery was properly aligned with project goals. Shawn has an M.B.A. from Fordham University and his B.A. in Economics from Wesleyan University.

Nishta Giallorenzo

Chief Marketing Officer

"I joined CipherHealth because I want to bring real, tangible changes to both patients and providers.

Nishta has over 12 years' experience managing brands and leading marketing teams within large and small organizations in the healthcare space. Nishta joined CipherHealth in 2015 and leads the marketing function. Her work focuses on elevating CipherHealth's presence and position in the market and working cross-functionally to achieve company growth goals. Prior to CipherHealth, Nishta spent 8 years at Eli Lilly in roles spanning marketing, sales, and product launch. In her last role, Nishta led the specialty care business unit at Eli Lilly UK, managing three therapy areas and their respective sales and marketing teams. Nishta holds a Master’s degree in Chemistry from Imperial College, London, UK and an M.B.A. from INSEAD, France.

Jake Pyles

Chief Operating Officer & Chief Financial Officer

"

Jake has been the company’s chief financial officer since August 2018 and added chief operating officer to his responsibilities in March 2019. With more than twenty-five years of financial and operations experience at various software companies, he has a significant amount of experience with managing high-growth technology companies. Prior to CipherHealth, Jake spent four years as CFO at Paradigm Geophysical, leading the company to its eventual sale to Emerson Electric. Prior to Paradigm Geophysical, he was also the CFO for Seismic Micro-Technology, where he managed the sale of the company to InfoMarkit. His background also includes ten years of experience at McAfee Security and BMC Software, where he served in several senior financial and operational roles. Jake holds a B.A. from Southern Methodist University and an M.B.A. from the University of Texas.

Jennifer Compagni

Chief People Officer

"

Jennifer Compagni is a global HR executive with extensive experience in corporate businesses, research, government, and educational institutions. Before joining CipherHealth, Jennifer worked for five years as the head of HR at SmartLinx Solutions, a growing SaaS company in the workforce management space. Prior to SmartLinx, she ran her own organizational consulting practice, serving a diverse range of clients including Cardinal Health, Alpharma Inc. and The National Research Council of the National Academies. Previously, she was Vice President, Human Resources at Revlon and held HR leadership roles at Warner-Lambert Company (Pfizer, Adams USA), and Antenna Software, where she worked in a job share as the lead HR Generalist for the North America team. Jennifer has also performed research and services for the US Army, Cornell University, the NY State Senate Labor Committee, NY State DMV, Monmouth University, and the Rockefeller School of Public Affairs & Policy, SUNY. She holds a Master of Industrial & Labor Relations from Cornell University and a B.A. in Economics from Siena College.

Recent News

Improve Patient Outcomes written by CipherHealth Patients First: Ensuring Safe Care Transitions with CipherOutreach Improve Patient Outcomes written by CipherHealth Patients First: Ensuring Safe Care Transitions with CipherOutreach
Improve Patient Outcomes written by Lucia Huang, RN - Market Manager Importance of Communication in Healthcare Improve Patient Outcomes written by Lucia Huang, RN - Market Manager Importance of Communication in Healthcare
Patient Outreach written by How Healthcare Providers Can Help Keep the Elderly Safe from the Flu Patient Outreach written by How Healthcare Providers Can Help Keep the Elderly Safe from the Flu