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Patient Satisfaction

Be the first choice for patient care

Patients can shop for healthcare providers anywhere, giving them more power than ever. And seamless, personalized digital experiences are table stakes for superior patient experiences and satisfied patients.

How Hero Patient Satisfaction

Tailor patient experiences and solve patient needs in real time to improve health outcomes - pre-care, in-care, post-care and anywhere in between.

Group 1349
Personalize patient experiences with customized, patient-specific rounding scripts
Group 850
Increase HCAHPS Survey and NPS scores with real-time patient feedback to improve experiences as they happen
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Surface patient information in real time to ensure providers address their needs when it matters most

Give your patients a reason to choose you today

Locations Lenox Hill

Lenox Hill Hospital achieved the
99th Percentile
in key HCAHPS domains

CipherHealth helped us understand how digital rounding could be a valuable tool, using customized scripts and real-time reporting for a patient satisfaction full-court press with rounds undertaken by different physician and nurse personnel within the hospital.” 

Joe Leggio

Executive Director/VP of Experience Services

Lenox Hill Hospital

Client Logos Lenox Hill

CipherHealth’s automated rounding and outreach solutions help you personalize care interactions, capture patients’ experience in real time and increase overall satisfaction.

Tailor patient experiences, increase HCAHPS scores and keep patients coming back today