Clinical
Improve staff and patient satisfaction
Patient expectations are rising, but delivering compassionate patient-centered healthcare doesn’t need to be at the expense of your staff and their well-being.
Discover a patient satisfaction solution that keeps your patients and staff healthy – and happy.
Preventing patient readmissions is what’s important to us, and we had just under $15M in savings with doing these post-discharge follow-up calls. We’re not spending near that amount to provide these patient engagement services, and they are making a huge difference. It results in greater patient satisfaction, lower readmission rates, and it does have a significant financial impact in our healthcare organization.”
Ben Becker, DNP, RN, NEA-BC
Director, Enterprise Care Management
Intermountain Healthcare
Automate appointment reminders and enable patients to reschedule via text, saving staff time and reducing no-shows.
Call or text patients after they leave your care to identify issues and address them quickly, preventing readmissions.
Replace paper-and-pen rounding with a digital health solution to make patients feel heard, provide care delivery instructions and collect feedback.
Engage patients to schedule routine screenings and vaccinations to keep your community healthy and improve patient loyalty.
Monitor staff well-being, conduct skills reviews and recognize staff for their extraordinary efforts to improve staff retention.
Leverage multiple patient communication methods and condition-based scripts to tailor outreach and boost patient satisfaction.
