Close this search box.


Patient Loyalty

Keep your patients coming back

Patients have more and more options when it comes to their healthcare. And with the influx of telehealth providers, urgent care centers and other healthcare provider options, the competition is stronger than ever.

How Hero Cust Loyalty

Get to know patients on their terms with personalized hospital communications that make them more likely to respond, engage and stay loyal.

Group 1375
Close the service quality gap between hospital discharge and follow-up visits with automatic appointment scheduling
Group 1275
Meet customer expectations through loyalty programs like customized multilingual, multimodal communications
Group 850
Keep patients coming back and increase customer loyalty with automated follow-up, referral scheduling and self-service rescheduling
Personalize patient interactions and increase the loyalty relationship today
Locations Sutter Health

Sutter Independent Physicians Achieved
93% Likelihood to Recommend HCAHPS Score

We opted to select Cipher to be our partner in the patient retention process because we really wanted to provide a tool for our physician membership that was a reporting solution that enhanced not just our service quality initiatives but really differentiated us against competing healthcare organizations in the region.”

Debbie Young
Manager, Service Excellence
Sutter Independent Physicians
Client Logos Sutter
CipherHealth’s automated outreach makes it easy for you to stay in touch with every patient post-discharge or post-visit and show them their long-term health is a priority.

Get to know your patients and keep them coming back now