Keep your patients coming back
Patients have more and more options when it comes to their healthcare. And with the influx of telehealth providers, urgent care centers and other healthcare provider options, the competition is stronger than ever.
Get to know patients on their terms with personalized hospital communications that make them more likely to respond, engage and stay loyal.
Sutter Independent Physicians Achieved
93% Likelihood to Recommend HCAHPS Score
We opted to select Cipher to be our partner in the patient retention process because we really wanted to provide a tool for our physician membership that was a reporting solution that enhanced not just our service quality initiatives but really differentiated us against competing healthcare organizations in the region.”
Automated Appointment ReschedulingOffer self-service appointment rescheduling via text message, reducing leakage by offering a differentiated rescheduling process.
Get to know your patients and keep them coming back now