Enhance the Patient Experience in the Practice Setting

As a practice or clinic, improving patient outcomes and loyalty is a priority. CipherHealth’s solutions help save your team time whilst driving real improvements and helping you achieve your goals.

Technology for superior patient engagement and seamless care transitions

Reminders and Follow-Up

Digital Rounding

Patient Satisfaction Surveys and Assessments

Reminders and Follow Up Outreach allow for customized and consistent call, text, and email outreach to 100% of patients, ranging from preventive health and appointment reminders to post-visit follow up.

Patient Satisfaction Surveys and Assessments effectively gather patient data at the point of care to inform staff of potential improvements and contribute to positive patient experiences.

Digital Roundinghelps teams stay connected while efficiently managing joint commission readiness, staff rounds, and other rounding initiatives.

Physician Groups and Clinic Engagement

From pre-visit to post-visit

Step 1

Patient receives a reminder call regarding his/her appointment, or an upcoming screening that is due.

Step 2

Point-of-care patient surveys provide real-time feedback of care and the patient experience.

Step 3

Using data from surveys and outreach programs, pinpoint opportunity areas to drive improvements.



Our proactive outreach solution allows you to effectively follow up with all your patients post-visit or post-surgery via automated calls or texts. Use the calculator below to find out how much you could be saving on patient follow-up with CipherHealth

*Calculations assume a Clinical Staff Hourly Rate of $40

Estimated Annual Patient Issues Your Organization Would Identify Through Automation


Your Estimated Annual Cost of Manual Follow-up Calls to Engage at Least 70% of Patients

$ 0

Using CipherHealth’s outreach technology to engage at least 70% Patients, your projected savings would be at least

$ 0

See how you can start saving!

Improved Patient Attendance

Decrease no-show rates by easily reminding patients of their appointments.

Increase Patient Loyalty

Adding meaningful touchpoints before, during, and after appointments enhance patient outcomes and strengthen a facility’s reputation.

Maximize Value-Based Care Incentives

Earn higher CAHPS scores by efficiently gathering patient feedback and promptly resolving patient issues at the point of care.

[CipherHealth] calls and point-of-care surveys helped us maximize staff time while improving the patient's experience

Dr. Louis J. Wilson

Physician and Founder Wichita Falls Gastroenterology Associates

Related Resources

CipherHealth's Kiosk Solution Overview
Improving Care and Patient Satisfaction
Navigating the CCM & TCM Programs