Patient Follow Up
Voice follow-up calls keep 100% of discharged patients engaged with customizable condition-specific calls, texts, and emails.
View care management facilitates the coordination of interdisciplinary care teams with one central solution to strengthen insight, collaboration, and communications.
Orchid digital rounding streamlines the rounding process with customized scripts, real-time alerts, and in-depth reports for enhanced patient and staff experiences.
During the patient’s stay, rounds with Orchid ensure issues are resolved quickly and efficiently.
After discharge, reach out regularly to check on recovery status via customized calls, emails, or text, and intervene before an adverse event such as a readmission occurs.
With in-depth, real-time reports from rounds and follow-up programs, identify areas to drive long-term improvements.
Effective care coordination and regular check-ins ensure that patient concerns are addressed prior to an adverse event.
Adding meaningful and timely touchpoints during and after patient stays improves patient perceptions and satisfaction scores.
With our solutions, maximize resources to better manage care for high patient volumes, as well as, rising to high-risk patient populations.
Jill KennedyChief Nurse Executive and VP of Patient Care Bon Secours Health System