Achieve Superior Outcomes

CipherHealth’s product suite engages patients across the care continuum to improve experiences, reduce readmissions, and enhance staff workflows.

Technology to drive efficiency and improve experiences

Patient Follow-up

Care Coordination

Digital Rounding

Voice follow-up calls keep 100% of discharged patients engaged with customizable condition-specific calls, texts, and emails.

View care management facilitates the coordination of interdisciplinary care teams with one central solution to strengthen insight, collaboration, and communications.

Orchid digital rounding streamlines the rounding process with customized scripts, real-time alerts, and in-depth reports for enhanced patient and staff experiences.

Patient Engagement Program

From the hospital to recovery

Step 1

During the patient’s stay, rounds with Orchid ensure issues are resolved quickly and efficiently.

Step 2

After discharge, reach out regularly to check on recovery status via customized calls, emails, or text, and intervene before an adverse event such as a readmission occurs.

Step 3

With in-depth, real-time reports from rounds and follow-up programs, identify areas to drive long-term improvements.

Better Patient Outcomes

Effective care coordination and regular check-ins ensure that patient concerns are addressed prior to an adverse event.

Improved Patient Satisfaction

Adding meaningful and timely touchpoints during and after patient stays improves patient perceptions and satisfaction scores.

Enhanced Workflows

With our solutions, maximize resources to better manage care for high patient volumes, as well as, rising to high-risk patient populations.

Voice helped us streamline workflow and maximize staff time while improving the patient's experience

Jill Kennedy

Chief Nurse Executive and VP of Patient Care Bon Secours Health System

Related Resources

case-study
Sentara Health System: Voice vs. Manual Calls
case-study
Reducing Readmissions at a Large Indiana Health System
case-study
Improving HCAHPS with Digital Rounding at United Regional Hospital

CONTACT US