Effective Solutions for Surgery Centers

As an ambulatory surgery center or surgical hospital, you need tools to maximize resources and enhance patient engagement. Our solutions give your team insight into opportunity areas to improve workflows and patient satisfaction.

Technology for superior patient engagement and seamless care transitions

Pre-op/Post-op Calls and Texts

Patient Experience Surveys

Safety Audits

Pre-op outreach helps you provide instructions to patients and stay informed regarding potential patient issues to ensure better outcomes.

Post-op follow-up calls and texts can effectively help facilities save staff time by contacting 100% of patients and identifying those in need of assistance during their recovery.

Digital rounding improves your facility’s patient experience and manages safety audits to improve patient satisfaction.

Surgery Center Engagement

From pre-procedure to post-discharge

Step 1

Enhance pre-op workflows by providing instructions to patients and capturing their medical history through outreach technology.

Step 2

Improve safety and patient satisfaction with digital rounding that reinforces important processes.

Step 3

Effectively follow-up with patients using post-discharge calls and texts, thereby improving outcomes.

ROI OF PATIENT FOLLOW-UP WITH VOICE

IN YOUR PRACTICE OR SURGERY CENTER

Our Voice solution allows you to effectively follow up with all your patients post-visit or post-surgery via automated calls or texts. Use the calculator below to find out how much you could be saving on patient follow-up with Voice

*Calculations assume a Clinical Staff Hourly Rate of $40

Estimated Annual Patient Issues Your Organization Would Identify Through Automation

0

Your Estimated Annual Cost of Manual Follow-up Calls to Engage at Least 70% of Patients

$ 0

Using CipherHealth Voice technology to engage at least 70% Patients, your projected savings would be at least

$ 0

See how you can start saving!

Improve Patient Attendance

Decrease no-show rates by easily reminding patients of their procedures with automated pre-arrival outreach via call, text, or email.

Boost Patient Satisfaction

Achieve higher OAS-CAHPS scores by creating meaningful patient touchpoints and collecting valuable patient experience data at the point of care.

Enhance Patient Knowledge

Ensure better patient outcomes by promoting comprehension of a patient’s procedure and recovery process with personalized surgical care recordings.

The CipherHealth people are always part of our team. They are excited to see us achieve our organizational goals and ideas.

Medical Director

Related Resources

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Orchid Digital Rounding Tool

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