Patient engagement innovator marks third recognition as KLAS category leader for digital rounding
NEW YORK, Feb. 8, 2022 — CipherHealth, provider of award-winning patient engagement and communications solutions, announced today that it was named the #1 digital rounding provider in the 2022 Best in KLAS awards.
The Best in KLAS designation recognizes healthcare vendors that excel in helping customers improve patient care. The awards are based on feedback from more than 30,000 interviews conducted with health systems every year.
2022 marks the third time CipherHealth has been recognized as the segment leader in digital rounding, having also won Best in KLAS for rounding in 2019 and 2020.
“Given that KLAS evaluates vendors based on direct customer feedback, this third-time win is incredibly meaningful for us,” said CipherHealth Chief Executive Officer, Jake Pyles. “As healthcare systems grapple with rising patient expectations, many are realizing the enormous benefits of digital rounding to monitor patients and improve their experiences, all while not additionally burdening hospital staff. What’s particularly exciting is seeing how our customers leverage the contextual data collected at the point of care through CipherRounds and connect it to other touch points along patient journey, especially in pre-care contexts, where superior experience accelerates patient loyalty.”