Engage Vulnerable Populations & Improve Care Coordination

Identify Medicaid members motivated to engage in their health and connect them to the appropriate resources to meet their needs. CipherHealth enables cost-effective initiatives that drive health improvement for your communities and reduce barriers to care.

One Platform for Member Engagement & Management

Care Gap Insights

Disease & Care Management

Purposeful Outreach

Purposeful outreach drives engagement with relevant and timely calls and/or texts to Medicaid members.

Targeted engagement to connect with eligible populations to improve overall health and impact HEDIS® quality metrics.

Care management solution that helps coordinate care across interdisciplinary care teams by triggering relevant workflows and interventions.

Medicaid Member Engagement

Across the Member Health Journey

Step 1

The member answers a call from a local number and hears a familiar voice checking in on them with questions to identify potential barriers to care.

Step 2

Care managers are alerted with the beneficiary’s responses and proactively address concerns while coordinating social services with community-based organizations to support the member.

Step 3

Advanced dashboards show outreach program trends and insights to help drive quality improvement programs and address state performance targets.

Close Gaps in Care

Leverage proactive, automated outreach to increase preventive screening and wellness visit rates for all members and improve HEDIS® scores

Address Social Determinants

Educate members on non-medical benefits and community resources that help mitigate economic and social barriers to care

Customized Care Coordination

Improve the coordination of interventions, member assessments, and goal setting among care teams and community-based organizations

As we considered potential care coordination technology partners, we made it clear that we wanted a strategic relationship; more than just a vendor. We look to companies like CipherHealth who have the foundation and drive to support our future growth.

Dr. Benjamin Berk

CEO Attuned Care

Related Resources

Want to Learn More? Discover More Information about Our Medicaid Member Outreach Overview
Download the eBook on Strategies and Programs to Effectively Engaging Complex Populations with Meaningful and Consistent Outreach
Explore the Case Study on How Organizations Improve Outcomes with Inpatient & ED Post-Discharge Follow-Up Outreach

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