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[Video]: A Conversation with Joy Burt, PX Manager, Akron Children’s Hospital


As hospitals and health systems plan their Roadmap to Recovery while still responding to the COVID-19 crisis, we talked to some of our customers to hear firsthand how they are battling the pandemic and pivoting in light of its effect on hospital operations.

In this video, Joy Burt, Patient Experience Improvement Manger at Akron Children’s Hospital, discusses how their two hospitals and  more than 60 urgent, primary and specialty care locations used a Staff Rounding program from CipherHealth to address the needs of their staff to better serve patients and their families.

Click below to view Joy’s story or read the article.

Find all of our customer stories here.







CipherHealth is dedicated to enhancing communication and coordination throughout the care continuum. Our portfolio of patient engagement software programs empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.

Learn how our digital engagement platform can help address your top concerns about managing patients and families, staff, and population health throughout the COVID-19 crisis  and beyond, or contact us to speak to a representative.


Meaningfully connect with your patients to deliver more personalized, intelligent and timely care at scale