Voice

Proactive Outreach

Voice's automated call, text, and email programs provide the most effective and scalable ways to reach out to patients and residents, helping your organization achieve its goals.

Automated Outreach Across the Patient Journey

From standard appointment reminders to tailored multi-touch follow-up programs, Voice is the superior solution that gives your team the flexibility to reach high patient volumes without losing the personal touch.

Follow-up Calls

Fully customized follow-up programs give your organization the power to follow up with 100% of patients post-visit, procedure, or discharge. With Voice follow-up, proactively address patient issues to improve outcomes.

Appointment Reminders

The only solution that allows for live transfer or automated outreach to patients before their appointment with calls, texts, or emails to reduce no-shows and answer any questions prior to arrival.

Pre-Arrival Surveys and Education

Educate and survey patients prior to arrival for surgery, appointments, and more. Pre-arrival outreach ensures higher compliance with protocols and gives providers opportunity to collect information such as PROs.

Preventive Health Outreach

Support population health initiatives with consistent call, text, and email outreach keeping target populations informed and educated. Effective outreach helps develop an accurate picture of community health trends and identify at-risk community members.

I can get through my calls really quickly. I’m utilizing my time much, much more effectively, I’m killing two birds with one stone. To have the technology is so much easier. I don’t know how we were doing [follow up] before.

Discharge Coordinator, Emergency Department

The CipherHealth people have always been part of our team. They are excited to see us achieve our organizational goals and are into coming up with ideas. They are very integrated with our organization.

Medical Director, Hospital System

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