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Enhancing Patient Engagement Across Healthcare Settings with Self-Service Rounding
As health systems evolve to meet the demand for more personalized care, the importance of direct, timely patient feedback is critical. We’ve written about Self-Service Rounding (SSR)’s utility in Emergency Departments, which often have high patient volumes, limited resources, and long wait times, to give patients more of a…
5 Benefits of Centralized Outreach: Enhancing Patient Care and Reducing Readmissions
It’s critical that patient care extends beyond hospital discharge. However, the period following a patient’s release is often fraught with challenges that can jeopardize their recovery. A common problem is the delay in addressing post-discharge issues, which can lead to higher hospital readmission rates. Patients may struggle to obtain…
CipherConnect Self-Service Rounding
Self-Service Rounding allows patients to self-report feedback in real time—while they are admitted—so issues can be addressed quicker and staff can prioritize follow up….
Self-Service Rounding in the ED: Improving Patient Experience in High-Pressure Settings
In this post, we’ll explore the potential role of Self-Service Rounding (SSR) in three emergency departments (EDs) settings. Due to many different factors, EDs are notoriously crowded places. They often face high patient volumes, shortages of in-patient beds, and limited resources and staffing, all of which contribute to patient…
Linking Patient Satisfaction to Readmissions: Redefine the Patient Experience with Digital Rounding
This is part two in a series of articles highlighting new research that demonstrates the relationship between patient satisfaction and avoidable readmissions, as well as the role of technology in transforming the patient experience across the continuum of care. To continue our discussion of the recent study linking higher…
Successful Patient Follow-Up Strategies: A Panel Webinar
Join us for an insightful discussion on the evolution and effective implementation of patient follow-up programs that have been successfully scaled across multiple hospitals, delivering tangible results. During the panel, leaders from HCA, Indiana University Health, and Intermountain will share insights into how to develop, maintain, and scale post-discharge…
Care Doesn’t End at Discharge: Extending Care Efficiently with Centralized Follow-Up
High quality care extends beyond the four walls of the hospital. This is why top-quality healthcare providers ensure that care extends beyond discharge. Often, patients are left to navigate their recovery journey on their own once they leave the hospital, leading to an increased risk of readmissions and sub-optimal…
Successful Patient Follow-Up Strategies: A Panel Webinar
Join us for an insightful discussion on the evolution and effective implementation of patient follow-up programs that have been successfully scaled across multiple hospitals, delivering tangible results. During the panel, leaders from HCA, Indiana University Health, and Intermountain will share insights into how to develop, maintain, and scale post-discharge…