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CipherHealth Names New President, CSO and CRO Amid Rapid Expansion


NEW YORK, March 5, 2020 /PRNewswire/ — CipherHealth, the leading patient engagement software company, has announced expansion of its C-suite, promoting Jake Pyles to the role of President, Alex Hejnosz to the role of Chief Strategy Officer (CSO), as well as naming a new Chief Revenue Officer.

These three steps forward are a response to explosive growth driven by CipherHealth’s unique model, which empowers providers across the care continuum to improve patient communication and care coordination.

Jake Pyles, former CFO and COO at CipherHealth, will now serve as President of the company. Pyles joined CipherHealth as CFO in 2018 as part of an expansion plan and strategic growth investment from JMI Equity. In 2019, he also assumed the role of COO, making him uniquely equipped to manage the day to day operations of the company in its entirety. Pyles brings a proven track record of success scaling software companies. Prior to CipherHealth, he spent 4 years as CFO at Paradigm Geophysical, leading the company to its eventual sale to Emerson Electric in 2017. He also led the sale of Seismic Micro-Technology (SMT) to IHSMarkit in 2011.

Alex Hejnosz, Co-Founder of CipherHealth, will take the lead as CipherHealth’s Chief Strategy Officer (CSO). As one of the founders of CipherHealth, Hejnosz has helped emerge CipherHealth as a leader in the patient engagement space by leading all sales efforts which paved the way for the company to achieve many milestones. In his new capacity, leveraging his connections and vast knowledge in the healthcare space, Hejnosz will be focusing on research, development, and expansion of the CipherHealth company strategy for the future.

Thomas Arena, CipherHealth’s new CRO, brings more than 30 years of senior leadership experience, 15 of which were in high-growth healthcare services and software. He joins CipherHealth with a record of stellar success at companies such as Waystar, SunQuest and Accumen, along with deep industry knowledge.

During his most recent tenure at Waystar, Arena led the strategy, structure, and direction for the North America national health system and hospital sales teams, where he drove significant increases in recurring revenue from the largest health systems, along with designing and implementing a new sales model and cross-functional customer engagement model. As a new member of CipherHealth’s Executive Team, Arena will be a key driver in the development and execution of the Company’s strategic and financial plans.

“As our company has continued to grow and evolve, we are thrilled to welcome Thomas Arena and make the internal promotions and changes to our leadership structure to ensure the best possible outcomes for patients along their care journey,” said Randy Cheung, CipherHealth CEO & Co-Founder.

CipherHealth is an award-winning and proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for providers, staff, patients, and their loved ones.

SOURCE CipherHealth

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