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Boosting Trust and Communication Scores with CipherRounds

Discover How Prisma Health Boosted Patient Experience Scores with CipherRounds

Prisma Health Greenville Memorial Hospital, South Carolina’s largest private, non-profit healthcare system, sought to improve patient experience scores in their Emergency Department, one of the busiest in the region. Through their collaborative and purposeful rounding approach, they achieved success in improving patient’s likelihood to recommend and trust with providers, and reduced “left without being seen” rates. 

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