Post-Visit Communications
Proactively engage all your patients after they leave ambulatory centers and other types of care sites to reduce readmittance
Check on patients after outpatient procedures, share test results and send patient satisfaction surveys.
Increase patient engagement
Engage patients who have left outpatient or ED settings through automated texts and calls with clinical questions about status, medication and test results.
Improve patient satisfaction
Check in with your patients about their experience with their care provider. Send satisfaction surveys to collect and analyze important data on how to improve your service offerings.
Enhance staff
efficiency
Lean on automated solutions during high-volume, high-traffic periods to ease the burden on staff and get patients the test results and other information they need quickly.
Continue meaningful patient engagement – even from outpatient settings today
Ambulatory and Outpatient Follow-Up
Emergency Department Follow-Up
Ambulatory and Outpatient Follow-Up
Make sure care is continued for ambulatory and outpatient populations to ensure a successful long-term outcome. Use customized, procedure-focused language to check in with patients about Chemotherapy Toxicity Screenings, Gastrointestinal Procedures and Same-Day Procedures.
Emergency Department Follow-Up
Improve patient outcomes through timely follow-up care, ensuring that the acute problem necessitating the ED visit has not worsened. Target specific patient populations, such as high utilizers and pediatric patients.
Follow up with your patients about their care provider experience, collect and analyze satisfaction surveys, and improve your service offerings
