Home Care Communications
Effectively engage with your patients at home to drive better health outcomes and increased patient satisfaction
Deliver quality care
at home
Extend effective, tailored care outside the hospital walls. Support patients through daily checks using clinical best practice scripts specific to their condition and needs for a 30-90 period.
Automate
engagement
Engage every one of your patients throughout their episode of care to ensure they have the medication, equipment and information they need. Seamlessly send appointment reminders about in-person nurse visits.
Improve patient satisfaction and outcomes
Meet patients where they are with personalized, impactful support. Provide prompt issue resolution with real-time alerts to identify and address worsening symptoms, reduce readmissions and improve patient perception of care.
Enhance staff
efficiency
Switch from manual to automated communications, reach 100% of census patients throughout their entire care episode and save thousands of hours for your staff annually.
Support your patients beyond the hospital setting and increase patient satisfaction
Automatically and seamlessly check-in with your patients and their caregivers at home through episodic and post-visit engagement. Use customized calls and texts to reach patients regarding care instructions, home visit reminders and condition-specific communication.
Streamline patient outreach using customized calls and texts throughout their entire episode of care, including recorded care instructions, home visit reminders and diagnostic-centric check-ins between patient visits with a bidirectional data feed.
Provide consistent care to patients at home through automated daily check-ins, DRG-specific engagement, and weekend check-ins, reducing the burden on staff or call centers. Assist patients by preventing or managing complications, ensuring comfort and maintaining quality of life.
