orchid

Digital Rounding Solution

From nurse managers rounding on patients to executives turning real-time data into action plans, Orchid empowers your hospital to improve the patient experience.

Increase HCAHPS Scores

By facilitating consistent, purposeful rounds, Orchid ensures patient needs are met at all times, increasing satisfaction with their care experience.

Improve Staff Satisfaction

Orchid aggregates information on a single easy-to-use platform, increasing staff efficiency and maximizing the time spent on direct patient care.

Streamline Issue Resolution

Orchid enables real-time service recovery by triggering automatic alerts to the appropriate staff member or department when issues are identified.

Help Patients
Get Well and Stay Well

Learn how Orchid improves your workflow

Customized Rounding Script

Whether you are rounding on patients, employees, or the facility itself, scripts can be customized for countless use cases. Organizations can choose from Orchid's library of best practice scripts, or easily tailor a script to meet unique objectives.

Automatic Alerts

Orchid’s real-time alerts ensure that any issue identified during rounds is addressed and resolved quickly. Alerts are pre-programmed to notify the appropriate staff or department, streamlining processes and promoting positive patient outcomes.

Robust Reports

Orchid’s analytics platform provides your team with actionable insights into trends and opportunity areas. Customized reports can be sent to any individual or team within the organization, driving continual improvement with patient care.

Customized Rounding Script

Whether you are rounding on patients, employees, or the facility itself, scripts can be customized for countless use cases. Organizations can choose from Orchid's library of best practice scripts, or easily tailor a script to meet unique objectives.

Automatic Alerts

Orchid’s real-time alerts ensure that any issue identified during rounds is addressed and resolved quickly. Alerts are pre-programmed to notify the appropriate staff or department, streamlining processes and promoting positive patient outcomes.

Robust Reports

Orchid’s analytics platform provides your team with actionable insights into trends and opportunity areas. Customized reports can be sent to any individual or team within the organization, driving continual improvement with patient care.

Watch it in Action

Watch it in Action

“We were able to put through automatic alerts to ensure that our patients’ issues were resolved quickly. This not only improved our patients’ experiences, but it also saved us time for the caregivers on the front line.”

Assistant Director Critical Care, Centegra Health - Woodstock

OUR RESULTS

15%

increase in "Responsiveness of Staff" HCAHPS score over three months at a 215-bed urban hospital

78%

decrease in patient falls per 1,000 days over one year at a 183-bed urban hospital

55%

increase in nurse satisfaction with rounding over four months at a 160-bed urban hospital

96%

increase in HCAHPS surveys returned over five months at a 173-bed suburban hospital

57%

increase in nurses’ perceived ability to track and trend information over one month at an 877-bed urban hospital

53%

increase in "Overall Rating" HCAHPS score over one year at a 100-bed rural hospital

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