Summer Brown

Chief Customer Officer

Summer Brown brings over 15 years of operations leadership to her role as Chief Customer Officer, with a proven track record of helping customers understand ROI and chart paths to success. In this position, she is instrumental in initiating and growing the partnerships with many of CipherHealth’s most talented and well-respected customers. Summer oversees Customer Success, Professional Services, Technical Support and Operations/Enablement at CipherHealth.

Prior to joining CipherHealth, Summer served as Vice President of Customer Success at Feedtrail, a leading healthcare experience management platform, where she developed new reporting frameworks that uncovered opportunities for program optimization, boosted customer satisfaction, and significantly grew annual recurring revenue. Before that, she served as Vice President of Partner Operations and Customer Success at Relatient, a patient engagement provider, where she built C-level relationships with top strategic accounts and drove new partner acquisition strategy. She holds a B.S. from Tennessee Technological University.

Summer Brown
Meaningfully connect with your patients to deliver more personal, intelligent and timely care at scale