What information should ACOs leverage to optimize care management efforts?

ACO Care Management

In a recent Becker’s Hospital Review article, CipherHealth’s VP of Clinical Services, Lyndsey Lord MBA, BSN, RN offers her perspective on how Accountable Care Organizations can best leverage patient care information to drive towards results. The challenge as Lord points out is not the lack of information, but the barriers of interoperability and information overload.

For care managers looking to make sense of what patient information is relevant or what actions might be most beneficial to their patients, current systems prove to lack functionality. To understand best practice workflows and eliminate low-value tasks, ACOs should look to gathering and analyzing information that helps to provide the relevant care to individual patients and populations. Accomplishing this goal takes a combination of collaboration and technology to optimize processes and identify trends that lead to the desired results.

As Lord writes, “Creating unity in our fragmented system is a challenge, but care management helps patients navigate this complex maze and promotes a happier and healthier society. By creating alignment amongst providers and putting patients at the center of their care, ACOs are primed to find the perfect “porridge” and help drive the long-term change that is necessary to achieve Quadruple Aim goals within the healthcare system.”

Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.