CipherHealth and eHealth Partner to Close the Insurance Knowledge Gap Through Automated Outreach

NEW YORK, June 21, 2021 — Patient engagement leader CipherHealth announced today that it has forged a new strategic partnership with leading online health insurance marketplace eHealth, Inc. to help hospitals and health systems better educate patients about their Medicare coverage options and the value of Medicare Advantage plans.

Together, CipherHealth and eHealth deliver hospitals and health systems to help their patients navigate care and coverage decisions. Often, this process is so confusing that patients end up in plans that don’t meet their needs, which can impact their care. The CipherHealth/eHealth partnership empowers patients to navigate the annual Medicare enrollment process and provides specialized education and outreach for people transitioning into Medicare eligibility.

“The future of health care is consumer-first, built on trust and unbiased transparency. Both CipherHealth and eHealth are passionate about advancing the consumerization of healthcare and empowering patients to make better care and coverage decisions,” says John Connor, eHealth’s Vice President and General Manager of Strategic Partnerships. “We’re excited to collaborate and bring additional Medicare growth and patient retention capabilities to healthcare providers.”

Read the full press release here.

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