Case Study
Achieving $15M in Savings by Reducing Readmissions With Post-Discharge Follow-Up Customers
Transformative healthcare stories
See how our customers create powerful outcomes using our cloud-based patient engagement platform.
Leader rounding allows us to find what I call the ‘pebbles in the shoe’—those small but significant barriers that frustrate employees. By addressing them, we’re showing staff that their feedback leads to real changes.
CipherRounds has seamlessly become part of our daily routine because of how simple and effective it is. Our leaders genuinely enjoy these moments with patients—it’s no longer just a task but an opportunity to connect. Seeing the positive impact on both our patients and our teams has been incredibly rewarding.
Our top priority was implementing a solution that helped our nursing and care teams work more efficiently, giving them more time for meaningful patient interactions while also tracking and identifying trends from patient feedback. We recognized the importance of quickly addressing patient issues, making an automatic alerting system crucial. That’s why we turned to CipherHealth.
Medications can be expensive, but CipherHealth’s program proactively puts tools in the hands of patients to make savings more affordable and easy for the patient. Our goal has long been to provide the best customer experience and highest quality care possible. One way to achieve that is to provide affordable medication, which we believe this initiative brings us one step closer toward reaching.
