“By the time we called CipherHealth for their help, we were looking at a list of about 5,000 patients who had so far gotten their first dose and had been entered into the right systems, but still would need appointment reminders,” Ealand explained. “They sprung into action, engineering a process that got us up and running within about 48 hours.”
– Jeremy Ealand, Chief Operations and Technology Officer for Sierra Pacific Orthopedics
In this Healthcare IT News article, Jeremy Ealand shared how his team scaled vaccine appointment scheduling using CipherHealth’s automated appointment reminder solution.