Sierra Pacific Orthopedics: Administering 13% of Fresno County’s COVID-19 Vaccinations Using Appointment Reminders

Sierra Orthopedics COVID-19Vaccination CipherHealth Fresno County

“By the time we called CipherHealth for their help, we were looking at a list of about 5,000 patients who had so far gotten their first dose and had been entered into the right systems, but still would need appointment reminders,” Ealand explained. “They sprung into action, engineering a process that got us up and running within about 48 hours.”


– Jeremy Ealand, Chief Operations and Technology Officer for Sierra Pacific Orthopedics



In this Healthcare IT News article, Jeremy Ealand shared how his team scaled vaccine appointment scheduling using CipherHealth’s automated appointment reminder solution.


Read the full article here.


jeremy ealand sierra pacific orthopedics cipherhealth covid19 vaccines

Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.