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How to Create Loyalty to Your System

CipherHealth CEO Jake Pyles shares a personal story to illustrate the importance of engaging families and caregivers in patient care – and how doing that can help build loyalty to your system. Watch now.

How to Create Loyalty to Your System Read More »

CipherHealth CEO Jake Pyles shares a personal story to illustrate the importance of engaging families and caregivers in patient care – and how doing that can help build loyalty to your system. Watch now.

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How to Win Patients In Today’s Healthcare Landscape

CipherHealth CEO Jake Pyles shares insights from a patient experience executive in the Northwest, and how she views the industry’s need to understand patients: “We need to figure out consumerism before Amazon figures out healthcare.” He also offers a solution: build a network understanding of patients to create loyalty. Watch now.

How to Win Patients In Today’s Healthcare Landscape Read More »

CipherHealth CEO Jake Pyles shares insights from a patient experience executive in the Northwest, and how she views the industry’s need to understand patients: “We need to figure out consumerism before Amazon figures out healthcare.” He also offers a solution: build a network understanding of patients to create loyalty. Watch now.

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Surpassing Benchmarks: National Health System Achieves 30% Higher Patient Reach and Nearly $5M in Savings

Background After a six-month period of using CipherHealth Outreach Solutions to engage their patients post-discharge, a health system with 16 locations and over 50 clinics saw markedly higher reach rates, short call back times and lowered readmissions, leading to an estimated $5M in annualized return on investment. Challenge There was a demonstrable need to reach

Surpassing Benchmarks: National Health System Achieves 30% Higher Patient Reach and Nearly $5M in Savings Read More »

Background After a six-month period of using CipherHealth Outreach Solutions to engage their patients post-discharge, a health system with 16 locations and over 50 clinics saw markedly higher reach rates, short call back times and lowered readmissions, leading to an estimated $5M in annualized return on investment. Challenge There was a demonstrable need to reach

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Improve Outcomes and Create Financial Value With CipherHealth’s Outreach Solutions

Background At a 640-bed medical center in Mississippi, readmissions were reduced by 5.1 percentage points in one year using CipherHealth’s Outreach Solutions for post-discharge communication. This resulted in a total of 323 patient days prevented in that six month timeframe — or an estimated cost-savings of $1,068,480. This case study highlights how one medical center

Improve Outcomes and Create Financial Value With CipherHealth’s Outreach Solutions Read More »

Background At a 640-bed medical center in Mississippi, readmissions were reduced by 5.1 percentage points in one year using CipherHealth’s Outreach Solutions for post-discharge communication. This resulted in a total of 323 patient days prevented in that six month timeframe — or an estimated cost-savings of $1,068,480. This case study highlights how one medical center

Res Cs Reducing Readmission Rates By 25 Using Post Discharge Follow Up

Reducing Readmission Rates by 25% Using Post-Discharge Follow-Up

BACKGROUND NMMC has a call back team made up of RNs and staff members who are responsible for following up with any patient who indicates an issue or need during the outreach call. With their inpatient program, every patient receives a general call 48 hours post-discharge. Moreover, patients may be enrolled into multi-call, high-risk outreach

Reducing Readmission Rates by 25% Using Post-Discharge Follow-Up Read More »

BACKGROUND NMMC has a call back team made up of RNs and staff members who are responsible for following up with any patient who indicates an issue or need during the outreach call. With their inpatient program, every patient receives a general call 48 hours post-discharge. Moreover, patients may be enrolled into multi-call, high-risk outreach