Driving Good Health Care: A Report on How Healthcare Executives Approach Patient Outreach Post-Discharge

Modern Healthcare recently published a report after nearly 250 healthcare leaders were surveyed on the methods used to engage patients and their outcomes expectations. The results showed trends in provider expectations around the percentage and types of patients they would like to engage. Additionally, the survey results highlighted the types of technology they hope to leverage in their outreach and engagement efforts.

Patient engagement is a hot topic among healthcare executives amidst the rise in consumerism and payment incentives that focus on providing value-based care. As leaders focus on finding patient engagement solutions, the report highlights the need for technology to be cost-effective and clinically proven to improve patient satisfaction scores and reduce readmission rates.

Software such as CipherOutreach helps providers streamline manual processes and create a cost-effective patient engagement strategy. From meeting population health goals to reducing 30-day readmissions, effective multi-modal engagement will prove to be key. As modern healthcare’s report showcases, there are many initiatives that would benefit from efficient patient outreach and engagement programs.

Learn more about the future of patient engagement and how technology is helping providers meet short and long-term goals and download Modern Healthcare’s executive brief.

Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.