Building a Connected Patient Experience with CipherHealth
Background A not-for-profit healthcare system in the Pacific Northwest improved patient care and operations using CipherRounds and CipherOutreach. By standardizing and automating patient engagement across multiple facilities, the organization successfully enhanced patient experience, staff recognition and HCAHPS scores. This initiative spanned diverse care settings, including the Emergency Department (ED), Same-Day Surgery (SDS), inpatient and behavioral […]
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Background A not-for-profit healthcare system in the Pacific Northwest improved patient care and operations using CipherRounds and CipherOutreach. By standardizing and automating patient engagement across multiple facilities, the organization successfully enhanced patient experience, staff recognition and HCAHPS scores. This initiative spanned diverse care settings, including the Emergency Department (ED), Same-Day Surgery (SDS), inpatient and behavioral