“I joined CipherHealth because I believe in the mission. I’ve seen what happens when patients and caregivers don’t have the right tools or insights, and I know how powerful it is when they do. We’re not just filling gaps—we’re helping health systems act with clarity, compassion, and confidence. I’m here to help our customers succeed, and to make sure every interaction—whether with our teams or our technology—creates real, meaningful value.”

Christy Baggerly is an accomplished healthcare and SaaS executive with more than 20 years of experience spanning health system operations and digital health leadership. With a career rooted in inpatient, acute care, and ambulatory settings, she brings a deep understanding of the complexities facing healthcare organizations—and a strong commitment to improving both the patient and provider experience. Prior to joining CipherHealth, Christy held senior leadership roles at Relatient and Feedtrail, where she led customer-facing organizations through key stages of growth and transformation.

As Chief Customer Officer at CipherHealth, Christy leads all customer-facing functions, including Professional Services, Customer Success, Customer Support, Analytics, and Clinical Strategy. She is passionate about building high-performing teams and fostering cross-functional collaboration. Known for her transformational and coaching-driven leadership style, Christy has built a career on aligning teams, optimizing processes, and strengthening partnerships to support long-term success—for both customers and the patients they serve.

Christy holds a B.S. in Accounting from Tennessee Technological University. Based just outside of Nashville, TN, Christy is an avid live music enthusiast and a lifelong learner.