Reduce patient no-shows, increase healthcare team efficiency and enhance the patient experience today
CipherHealth Pre-care Communication Solutions
Personalize automated communications –
before patients step into the exam room
Recover more
revenue
Reduce no-shows by sending patients automated appointments reminders and offering self-rescheduling.
Personalize patient communications
Automatically call or text every patient in their language and modality of choice to create meaningful touchpoints and increase patient satisfaction.
Improve access to patient care
Use digital patient engagement tools to inform patients about their care options and prepare them in advance of their visit.
Streamline healthcare team workflows
Automate appointment reminders, screenings and procedure prep, giving staff time to focus on higher-priority tasks.
Gain actionable
insights
Create reports and dashboards to evaluate program success and pinpoint areas for improvement.
Expect cost
certainty
Eliminate health system budgeting surprises through consistent, simplified pricing and work with a single-source solution provider to reduce IT management burden.
Community Health Network added
$3M in revenue with data-driven appointment reminders
“
With CipherHealth, we were able to enhance our appointment reminder program to send multiple, customizable reminders, helping us greatly reduce no-shows.”
Julie O’Toole-Black
VP of Access & Operations
Community Health Network
Deploy pre-visit communication modules, sending the right message to the right patient at the right time to trigger the right action.
Community
Care Continuity
Scheduling
Appointment Reminders
Automated Appointment Rescheduling
Pre-care and Procedure Prep
Community
Community Communications
Send broadcast messages at scale to share community-wide health notifications and facilitate patient portal access.
Care Continuity
Care Continuity
Reach out to patient populations about preventive care, wellness visits and referrals, keeping them proactively involved in their own care across care settings.
Scheduling
Scheduling
Allow patients to schedule and reschedule appointments and share instant booking details such as time, healthcare provider name and location.
Appointment Reminders
Appointment Reminders
Prompt patients to confirm, cancel, or reschedule their upcoming appointments.
Automated Appointment Rescheduling
Automated Appointment Rescheduling
Offer self-service appointment rescheduling via text message, reducing leakage and improving patient retention with a differentiated rescheduling process.
Pre-care and Procedure Prep
Pre-care and Procedure Prep
Prompt patients to confirm, cancel, or reschedule their upcoming appointments.
Sent over
Engaged in nearly
Take the first step toward reaching your patient outreach and patient engagement goals today
