Clinical
Improve staff and patient satisfaction
Patient expectations are rising, but delivering compassionate patient-centered healthcare doesn’t need to be at the expense of your staff and their well-being.
Discover a patient satisfaction solution that keeps your patients and staff healthy – and happy.
Streamline patient rounding workflows to save nurses half an hour each day
Achieve the 99th percentile in key HCAHPS survey domains
Decrease CAUTI and CLABSI rates by 30%+ with patient rounding
Uncover opportunities to improve your patients’ experiences today
Intermountain Healthcare prevented 1,000+ thirty-day readmissions with post-discharge follow-up
“
Preventing patient readmissions is what’s important to us, and we had just under $15M in savings with doing these post-discharge follow-up calls. We’re not spending near that amount to provide these patient engagement services, and they are making a huge difference. It results in greater patient satisfaction, lower readmission rates, and it does have a significant financial impact in our healthcare organization.”
Ben Becker, DNP, RN, NEA-BC
Director, Enterprise Care Management
Intermountain Healthcare
Whether you’re looking for a more meaningful way to engage patients or support staff through hard times, CipherHealth has a solution to help you accomplish both.
Appointment Reminders
Post-Visit and Discharge Follow-Up
Digital Rounding
Preventative Care Outreach
Staff Rounding Tool
Personalized Patient Interactions
Appointment Reminders
Appointment Reminders
Automate appointment reminders and enable patients to reschedule via text, saving staff time and reducing no-shows.
Post-Visit and Discharge Follow-Up
Post-Visit and Discharge Follow-Up
Call or text patients after they leave your care to identify issues and address them quickly, preventing readmissions.
Digital Rounding
Digital Rounding
Replace paper-and-pen rounding with a digital health solution to make patients feel heard, provide care delivery instructions and collect feedback.
Preventative Care Outreach
Preventative Care Outreach
Engage patients to schedule routine screenings and vaccinations to keep your community healthy and improve patient loyalty.
Staff Rounding Tool
Staff Rounding Tool
Monitor staff well-being, conduct skills reviews and recognize staff for their extraordinary efforts to improve staff retention.
Personalized Patient Interactions
Personalized Patient Interactions
Leverage multiple patient communication methods and condition-based scripts to tailor outreach and boost patient satisfaction.
Related Resources
Empower your staff to deliver the quality care patients want
