Intelligently manage patient, staff and caregiver communication with a single, unified system.
CipherHealth Patient Engagement Platform Read More »
Intelligently manage patient, staff and caregiver communication with a single, unified system.
Background After a six-month period of using CipherHealth Outreach Solutions to engage their patients post-discharge, a health system with 16 locations and over 50 clinics saw markedly higher reach rates, short call back times and lowered readmissions, leading to an estimated $5M in annualized return on investment. Challenge There was a demonstrable need to reach
Background After a six-month period of using CipherHealth Outreach Solutions to engage their patients post-discharge, a health system with 16 locations and over 50 clinics saw markedly higher reach rates, short call back times and lowered readmissions, leading to an estimated $5M in annualized return on investment. Challenge There was a demonstrable need to reach
In the video, hear from CipherHealth customers on what it is like to partner with our team on various patient engagement initiatives.
What It Means to Partner With CipherHealth Read More »
In the video, hear from CipherHealth customers on what it is like to partner with our team on various patient engagement initiatives.
CipherHealth’s powerful digital orchestration engine intelligently manages all patient, staff and caregiver communication — in-person, virtually or anywhere in between.
An Introduction to CipherHealth Patient Engagement Solutions Read More »
CipherHealth’s powerful digital orchestration engine intelligently manages all patient, staff and caregiver communication — in-person, virtually or anywhere in between.
Background At a 640-bed medical center in Mississippi, readmissions were reduced by 5.1 percentage points in one year using CipherHealth’s Outreach Solutions for post-discharge communication. This resulted in a total of 323 patient days prevented in that six month timeframe — or an estimated cost-savings of $1,068,480. This case study highlights how one medical center
Improve Outcomes and Create Financial Value With CipherHealth’s Outreach Solutions Read More »
Background At a 640-bed medical center in Mississippi, readmissions were reduced by 5.1 percentage points in one year using CipherHealth’s Outreach Solutions for post-discharge communication. This resulted in a total of 323 patient days prevented in that six month timeframe — or an estimated cost-savings of $1,068,480. This case study highlights how one medical center
BACKGROUND NMMC has a call back team made up of RNs and staff members who are responsible for following up with any patient who indicates an issue or need during the outreach call. With their inpatient program, every patient receives a general call 48 hours post-discharge. Moreover, patients may be enrolled into multi-call, high-risk outreach
Reducing Readmission Rates by 25% Using Post-Discharge Follow-Up Read More »
BACKGROUND NMMC has a call back team made up of RNs and staff members who are responsible for following up with any patient who indicates an issue or need during the outreach call. With their inpatient program, every patient receives a general call 48 hours post-discharge. Moreover, patients may be enrolled into multi-call, high-risk outreach
WHY COMMUNITY HEALTH NETWORK CHOSE CIPHERHEALTH FOR POST-DISCHARGE FOLLOW-UP Ease of documentation for staff through check boxes and dropdown options Quick to implement change requests for staff documentation and reporting Ability to set up multiple languages to support a diverse patient population, from Spanish to Burmese HIGHLIGHTS Patients who interacted with the post-discharge outreach call
Achieving a 32% Reduction in Readmission Rate Across Inpatient and ED Programs Read More »
WHY COMMUNITY HEALTH NETWORK CHOSE CIPHERHEALTH FOR POST-DISCHARGE FOLLOW-UP Ease of documentation for staff through check boxes and dropdown options Quick to implement change requests for staff documentation and reporting Ability to set up multiple languages to support a diverse patient population, from Spanish to Burmese HIGHLIGHTS Patients who interacted with the post-discharge outreach call
BACKGROUND The team at Community Health Network, a non-profit health system with more than 200 sites of care and affiliates throughout central Indiana, sought to find a flexible appointment reminder solution. Why Community Health Network chose CipherHealth: Ability to integrate with their scheduling solution to allow patients to self-schedule Flexible messaging capability, given ever-changing visitor
Adding $3M in Additional Appointment Revenue Using Automated Appointment Reminders Read More »
BACKGROUND The team at Community Health Network, a non-profit health system with more than 200 sites of care and affiliates throughout central Indiana, sought to find a flexible appointment reminder solution. Why Community Health Network chose CipherHealth: Ability to integrate with their scheduling solution to allow patients to self-schedule Flexible messaging capability, given ever-changing visitor
