Identify broad trends in patient experience to increase patient satisfaction at your organization.
CipherHealth Patient Rounding Response Analysis Read More »
Identify broad trends in patient experience to increase patient satisfaction at your organization.
Reduce no-show rates by reaching all your patients where they are, when and how they want to be reached.
CipherHealth Appointment Reminders Read More »
Reduce no-show rates by reaching all your patients where they are, when and how they want to be reached.
Background One primary care provider, serving over 30,000 unique patients annually, implemented CipherOutreach to reach specific populations who were overdue for care. The community-based healthcare provider is a FQHC (Federally Qualified Health Center) located in California. FQHCs are monetarily incentivised to engage patients assigned to them through their health plan partners, namely Medi-Cal — California’s Medicaid program
Address Care Gaps and Increase Appointment Volume with CipherOutreach Read More »
Background One primary care provider, serving over 30,000 unique patients annually, implemented CipherOutreach to reach specific populations who were overdue for care. The community-based healthcare provider is a FQHC (Federally Qualified Health Center) located in California. FQHCs are monetarily incentivised to engage patients assigned to them through their health plan partners, namely Medi-Cal — California’s Medicaid program
This newly released study of real-world customer data shows that hospitals can save between $16.8 million and $36.9 million every year through reduced no-shows, simply by instituting effective appointment reminders. We examined five providers that use appointment reminder functionality, comparing the no-show rates of patients reached by appointment reminders either through phone or text messages,
CipherHealth Appointment Reminders Save Up to $36.9 Million Read More »
This newly released study of real-world customer data shows that hospitals can save between $16.8 million and $36.9 million every year through reduced no-shows, simply by instituting effective appointment reminders. We examined five providers that use appointment reminder functionality, comparing the no-show rates of patients reached by appointment reminders either through phone or text messages,
CipherHealth CEO Jake Pyles and CMO Jim Somers discuss the challenges Jake is hearing from health systems on the ground – staff burnout, consumerism, and a change in competitive landscape – and how to tackle them. Jake also shares what he hears about changing patient expectations, and how CipherHealth can help health systems build loyalty.
Challenges and Opportunities in Patient Engagement Read More »
CipherHealth CEO Jake Pyles and CMO Jim Somers discuss the challenges Jake is hearing from health systems on the ground – staff burnout, consumerism, and a change in competitive landscape – and how to tackle them. Jake also shares what he hears about changing patient expectations, and how CipherHealth can help health systems build loyalty.
CipherHealth CEO Jake Pyles tells CMO Jim Somers about Cipher’s mission to be the patient engagement platform, and lays out what our platform can do for health systems: keep patients engaged in the network, the ability to automate administrative tasks and post-discharge outreach to relieve staff burnout, engage families and caregivers, and leverage data and
The Importance of Patient Engagement Read More »
CipherHealth CEO Jake Pyles tells CMO Jim Somers about Cipher’s mission to be the patient engagement platform, and lays out what our platform can do for health systems: keep patients engaged in the network, the ability to automate administrative tasks and post-discharge outreach to relieve staff burnout, engage families and caregivers, and leverage data and
CipherHealth CEO Jake Pyles lays out three ways using a patient engagement platform gives you a competitive edge: keeping patients engaged at all times in the network, relieving administrative burden, and engaging patients’ families and caregivers. Watch now.
Gain a Competitive Edge With Your Patient Engagement Platform Read More »
CipherHealth CEO Jake Pyles lays out three ways using a patient engagement platform gives you a competitive edge: keeping patients engaged at all times in the network, relieving administrative burden, and engaging patients’ families and caregivers. Watch now.
CipherHealth CEO Jake Pyles shares a personal story to illustrate the importance of engaging families and caregivers in patient care – and how doing that can help build loyalty to your system. Watch now.
How to Create Loyalty to Your System Read More »
CipherHealth CEO Jake Pyles shares a personal story to illustrate the importance of engaging families and caregivers in patient care – and how doing that can help build loyalty to your system. Watch now.
CipherHealth CEO Jake Pyles shares insights from a patient experience executive in the Northwest, and how she views the industry’s need to understand patients: “We need to figure out consumerism before Amazon figures out healthcare.” He also offers a solution: build a network understanding of patients to create loyalty. Watch now.
How to Win Patients In Today’s Healthcare Landscape Read More »
CipherHealth CEO Jake Pyles shares insights from a patient experience executive in the Northwest, and how she views the industry’s need to understand patients: “We need to figure out consumerism before Amazon figures out healthcare.” He also offers a solution: build a network understanding of patients to create loyalty. Watch now.
