About CipherHealth
500
hospitals across
46 states
8M
patients engaged per year
23M
calls and texts per year
Who we are
Since 2009, CipherHealth has been building and powering the healthcare delivery system of the future by connecting providers, patients and caregivers through scalable, agile and omnichannel communications. We help healthcare systems better understand each and every patient, and ensure all communications can be personal, relevant, informed and actionable.
Our principles
Personal
Ensure the right message is delivered to the right person and in the preferred manner to get the highest likelihood of response and action.
Guarantee that important data and information is collected and communicated directly with patients and family during the critical in-care experience and discharge process.
Flexible
Actionable
Give your providers and business executives real-time visibility into their entire patient population – not just the most profitable ones.
Find out what’s next for us
Our values: CARE²
Collaborative
Agile
We pay attention to industry trends and listen to the market to identify and go after opportunities while exhibiting good discipline.
Resourceful
Engaged & Empowered
We commit to always be present, communicate freely and listen openly to one another, be accountable and take responsible action when the situation requires it.
Drove
with referral outreach
Captured
with 60k ideas for improvement were shared with leadership
Awards & Recognition
Our culture
Every patient is unique. Know them all.
We feel the same way about our team.
We continuously work to create and maintain an environment in which our team can be their whole, authentic selves each day. We have identified a set of values that provide a cultural foundation for this work. We are committed to practicing the following four pillars with intention – Mission Realization, Talent Development and Acquisition, Education and Dialogue and Community and Employee Support – as we build a safe, caring and inclusive environment.
A non-exhaustive list of benefits and perks includes:
- Competitive/equitable salary, bonus or commissions and equity
- Healthcare starting on your first day; HSA and FSA plans
- Wellness stipend
- 401(k) with company match
- Discretionary PTO; 13 paid holidays
- Competitive paid parental leave
- Generous employee referral program
- Yearly Cipher-versary stipend
- Employee Resource Groups
- $50 per month for WFH expenses
- And more!
We look forward to getting to know you and chatting more about our culture!
Trusted by 500 Hospitals
Meaningfully connect with your patients to deliver more personalized, intelligent and timely care at scale