Voice

Pre-Arrival Surveys & Education

Whether you are providing directions, pre-surgery instructions, or wish to collect patient information prior to arrival, Voice pre-arrival surveys and education maximizes valuable staff time and ensures patients have the information necessary for a seamless experience.

Seamless Integration

With EMR and workflow integrations, ensure patients and residents receive the right information at the right time.

Customized Questions

Use best-practice questions or create customized pre-arrival surveys for PRO collection and more.

Automated Alerts

Alert designated staff members to patient issues by text, email, or page for prompt resolution.

In-Depth Reports

Gain insight into opportunity areas by identifying trends in outcomes, patient engagement, issue resolution, and more.

Multi-Call & Language

Create multi-call & multi-language outreach programs to ensure patients receive the information they need when they need it.

Live Transfer Feature

Directly connect patients to a designated department during their outreach call or text for prompt issue resolution.

74%

Engagement rate for patients contacted by physician practice

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85%

Patients feel Voice calls are helpful and educational

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Overview

Learn more about pre arrival patient engagement.

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