To Amazon and Partners: Thoughts from a Healthcare Entrepreneur

This post was written by our Co-Founder, Alex Hejnosz.

If how we spend our days is how we spend our lives, then I am dedicating my life to transforming how healthcare is delivered, experienced, and perceived. In 2009, Randy Cheung, Zach Silverzweig, and I started CipherHealth to help hospitals reduce avoidable readmissions using big data. Today, we’ve built a team driven by our shared vision of transforming the patient and provider experience with one unified platform for all patient communication and coordination. I’ve chosen healthcare because health, or lack thereof, touches all of us: we and our loved ones all are, or at some point, will become patients. Because healthcare is measured in lives, the joint venture between Amazon, Berkshire Hathaway, and JPMorgan Chase is very much welcomed. We need all hands on deck – not only to address the “hungry tapeworm” of ballooning healthcare costs, but to secure the future of healthcare delivery for generations to come.

I am optimistic that this partnership will accelerate innovation for the healthcare industry. To help Amazon and partners as they embark upon their journey, I shared the critical lessons that I’ve learned as a healthcare entrepreneur in this Modern Healthcare article. As a company committed to improving the lives of patients and providers, we are rooting for the success of our fellow innovators.

In her role as Market Manager for Hospitals and Health Systems, Lucia Huang, RN, integrates her previous experiences on the front lines of patient care within the broader context of the business of healthcare. She is passionate about empowering nurses to provide the highest quality and experience of patient care through technology. Lucia graduated from the University of Pennsylvania with a BS in Economics from the Wharton School and a BSN from the School of Nursing.