Tips & Tricks: Whitelist

Be sure to work with your IT department to confirm that is whitelisted so you and your team won’t miss out on emails related to employee recognition, rounding summaries, or download export emails.

Previously, these emails came from, which we will continue to use for other types of emails such as password resets and alerting notifications.

Thank you for your engagement with CipherHealth and if you have any questions, please contact your customer success manager or email

Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.