ROI OF PATIENT ENGAGEMENT WITH VOICE

Voice intelligently calls or texts 100% of discharged patients to identify those most at risk of an adverse event.

HCAHPS improvements

Voice creates meaningful patient touch points that allow for significant improvements across all HCAHPS dimensions.

Staff time optimization

Voice allows hospitals to follow up with 100% of discharged patients via personalized calling and texting, reducing the time nurses spend on the phone.

Readmission reduction

Voice helps keep patients well-informed and engaged in their care, increasing their likelihood to adhere to their treatment plans.

For an estimate of the potential three-year savings your hospital could achieve, search for your hospital name below

*Please note that these are predictive estimates based on our experience with comparable hospitals

Additional HCAHPS Savings

Meaningful patient engagement triggers improvements across all the HCAHPS dimensions, significantly contributing to the overall hospital rating. We used the CMS methodology to calculate additional HCAHPS reimbursement, assuming 5% improvement across the dimensions.

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Post-Discharge Calling Labor Cost Savings

Voice allows hospitals to follow up with 100% of discharged patients via personalized calling and texting, reducing the time nurses spend on the phone. Calculations assume nurses work 40 hours a week for 48 weeks/year with annual salary of $60,000. Based on Voice programs at comparable sites, 20% of patients will require a follow-up call from staff.

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Additional Medicare Reimbursement

Well-informed and engaged patients are more likely to adhere to prescribed medical treatments and remain on the path to wellness. Estimates for reduction in readmission penalty are calculated using CipherHealth proprietary algorithm. Predictive estimates are based on data from comparable hospitals utilizing Voice.

$ 0,00

Total Estimated Three-Year Return

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