In April 2019, CipherHealth launched calendar attachments for SMS appointment reminder programs. Calendar attachments in SMS appointment reminders allow patients to easily store their appointment information in a calendar on their phone (outlook, gmail, apple), leading to a more educated patient and fewer appointment no shows.
If you have an appointment reminder program that’s focused on reducing appointment no-shows or further empowering patients with more information, we encourage you to take advantage of this new feature. If you’d like to implement this feature or learn more about it, please reach out to your Client Success Manager or firstname.lastname@example.org.
The video below demonstrates a patient’s experience using this new feature: