Product Update: Calendar Attachments Reduce No-Shows

In April 2019, CipherHealth launched calendar attachments for SMS appointment reminder programs. Calendar attachments in SMS appointment reminders allow patients to easily store their appointment information in a calendar on their phone (outlook, gmail, apple), leading to a more educated patient and fewer appointment no shows.

If you have an appointment reminder program that’s focused on reducing appointment no-shows or further empowering patients with more information, we encourage you to take advantage of this new feature. If you’d like to implement this feature or learn more about it, please reach out to your Client Success Manager or support@cipherhealth.com.

The video below demonstrates a patient’s experience using this new feature:

Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.