Reduce patient no-shows, increase healthcare team efficiency and enhance the patient experience today
CipherHealth Pre-care Communication Solutions
Put an end to
patient no-shows

Automate personalized patient communication even before they step into the exam room.
Recover more
revenue
Send patients automated appointment reminders and offer self-rescheduling to keep schedules full and backfill open appointments.
Improve access to patient care
Use digital patient engagement tools to inform patients about their care options and prepare them in advance of their visit.
Streamline healthcare team workflows
Automate appointment reminders, screenings and procedure prep, giving staff time to focus on higher-priority tasks.
Personalize patient communications
Automatically call or text every patient in their language and modality of choice to create meaningful touchpoints and increase patient satisfaction.
Gain actionable
insights
Create reports and dashboards to evaluate program success and pinpoint areas for improvement.
Expect cost
certainty
Eliminate health system budgeting surprises through consistent, simplified pricing and work with a single-source solution provider to reduce IT management burden.
Community Health Network added
$3M in revenue with data-driven appointment reminders
“
With CipherHealth, we were able to enhance our appointment reminder program to send multiple, customizable reminders, helping us greatly reduce no-shows.”
Julie O’Toole-Black
VP of Access & Operations
Community Health Network

Deploy pre-visit communication modules, sending the right message to the right patient at the right time to trigger the right action.
Appointment Reminders
Care Continuity
Community
Appointment Reminders
Share personalized reminders at scale about dates, times and locations of upcoming visits to reduce no-shows and last-minute cancellations.
Care Continuity
Reach out to patient populations about preventive care, wellness visits and referrals, keeping them proactively involved in their own care across care settings.
Community
Send broadcast messages at scale to share community-wide health notifications and facilitate patient portal access.
Sent over
Engaged in nearly
Take the first step toward reaching your patient outreach and patient engagement goals today