Overview CipherHealth recently hosted a webinar focused on engaging home health patients throughout their care journey. During the webinar, Cipher’s VP of Post-Acute Care Strategy, John Banks Powell, highlights new CoPs and CMS’ announcement to move forward with a new prospective payment system. For Home Health Agencies, this means: Payment cuts over the next few […]

This post was written by our dedicated Chief Nursing Officer, Lisa Romano RN, MSN As healthcare technology evolves, it brings exciting opportunities for profound transformation in the way care is traditionally delivered and documented. Healthcare technology provides countless opportunities to enrich programs as manual processes are automated, documentation becomes less time-consuming, communication is maximized, and […]

This post is a part of our new employee spotlight series. In this series, we will have various members of the CipherHealth team share their experiences, advice, and personal interests. For more information on how you can join our team, visit our careers page. What is your role within CipherHealth? I am a part of […]

Recently, we discussed how patient-centered care revolves around asking and acting upon patient preferences. In the post, we focused on how the question, “what’s the matter with you” is not nearly as important to the patient as “what matters to you”. These subtle differences in how questions are asked have an immense impact on how […]

As with other provider-types across the care continuum, patient satisfaction is becoming an increasingly important KPI for physician groups and practices. With revenue tied to CG CAHPS scores and the patient volume driven by online reviews, practicing physicians will need to develop strategies that help improve patient satisfaction. A recent Medscape article highlighted research that […]

A recent New York Times article shed light on a surprising cause of Surgical Site Infections (SSI) – warmer weather. The research around causes SSI begs a question: How can providers work to decrease infections even when the weather works against them? Providers have clear goals in reducing instances of SSI. According to the CDC, […]

As reimbursement continues to shift from fee-for- service to value-based care, home health agencies are more incentivized than ever to adopt innovative strategies that facilitate higher quality of care at a lower overall cost. At the same time, competition is also rising as referral sources narrow networks to enhance their chances of success under alternative […]

This patient experience case study originally appeared on the Beryl Institute website, showcasing how Pennsylvania Home Care successfully promoted readmissions reduction. What was the challenge, opportunity or issue faced? Readmissions reduction is a primary focus for the University of Pennsylvania (UPenn) Home Care team, specifically for the Caring Way Program. The Caring Way Program’s goal […]

Being a member of the CipherHealth community comes with many advantages. A newly established benefit comes from participation in our unique user forum webinar series. During these webinars, hospitals around the country learn from each other by sharing learnings and best practices on implementing technology. Recently, two organizations highlighted their outstanding work with implementing Orchid, […]

When delivering solutions to the healthcare industry, high reliability and fast, consistent performance are an absolute necessity. In a continuous effort to be ahead of the game in delivering unparalleled performance, CipherHealth migrated its platform from cloud-based services to on-premise infrastructure based on IBM solutions, achieving huge gains in performance, improved reliability, and reduced costs. […]