This week we are thrilled to announce that we are ranked as the top-performing patient outreach vendor by KLAS, a leading healthcare IT research and insights firm. Since CipherHealth’s founding, we have focused on creating solutions that make it easier for providers to engage with patients and improve outcomes. Voice, our patient outreach solution, beat out competitors not only for its capabilities but for the service we deliver with our products.
We have always been transparent about our “yes we can” attitude, but our own partner put it best by saying it is about people first, and technology second. This is how we view each of our products and because of this, Voice meets a variety of provider goals by streamlining processes and ensuring every patient receives follow-up.
The Klas report incorporates evaluations from 134 providers at hospitals and clinics. CipherHealth scored significantly above market average for key performance indicators in patient outreach, including Synchronization with EMR/PM, Analytics and Customization, and Efficiency in Communicating with Large Populations. Additionally, 100 percent of surveyed customers said CipherHealth keeps its promises regarding service and support.
To those who were surveyed, we thank you for your honest feedback. To those who may not know us, we look forward to working together and showing you how we are able to improve patient outcomes through exceptional service and technology.