HealthAlliance Leverages CipherHealth’s Technology to Improve the Patient Experience


HealthAlliance of the Hudson Valley has taken proactive steps to optimize patient care by investing in technology to improve the patient experience and maximize valuable staff time. Six months ago, HealthAlliance implemented Orchid, CipherHealth’s digital rounding solution, to add efficiency and consistency to nurse rounds.

HealthAlliance was recently featured on RNN News for their success with the rounding program, among other initiatives. Watch the video to hear from Jose Serpa, Administrative Director for Quality and Performance Improvement, how Orchid has helped the organization focus on and improve what matters most: “not only the care that [they] deliver, but also the patient experience.”

Contact CipherHealth today for a demo of Orchid, or to learn more about our proven patient engagement solutions.

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CipherHealth empowers providers across the care continuum to deliver enhanced patient experiences and communications through a modular, comprehensive patient engagement technology platform.