We are thrilled to announce our partnership with HealthStream to offer Orchid, to assist providers in their patient experience journeys. By leveraging the technology provided by Orchid and the resources offered by HealthStream, there is an immense opportunity for improved processes and better experiences throughout the healthcare continuum.
With more than half of hospitals still using a pen and piece of paper for rounding, we hope to help providers streamline the rounding process and ensure patient needs are addressed during their stay. For HealthStream customers, this partnership will allow for more meaningful data collection and analysis.
As Steve Meth, Chief Patient Experience Officer at Prime Healthcare, said, “Having worked with another industry leading rounding platform and feeling let down, I am impressed weekly by the innovation, customer service and continual learning demonstrated by CipherHealth. Their partnership with HealthStream is extremely advantageous in order to allow seamless integration of and access to all Patient Experience data. Having HealthStream and CipherHealth work together on my behalf to enhance and compliment our nationwide patient experience execution frees me to focus on strategy and our next steps to provide even better care.”
We hope this partnership will help us achieve our goal of helping providers improve the way they obtain and act upon patient feedback. For more information on our digital rounding solution Orchid, click here.
To read the full press release, click here.