St. Joseph’s and Upstate University Recognized for High-Quality Care

Congratulations to St. Joseph’s Hospital Health Center and Upstate University Hospital for their outstanding achievements in delivering high-quality patient care! St. Joseph’s and Upstate were among eight regional hospitals recently awarded quality improvement payments by Excellus BlueCross BlueShield.

With patient-centered initiatives and innovative solutions, these hospitals continue to demonstrate a commitment to clinical excellence and optimal health outcomes.  Excellus has recognized these organizations specifically for their improvements in clinical processes of care, patient safety (reducing hospital-acquired infections, falls, and readmissions), and patient satisfaction scores. We are thrilled to partner with these organizations to help in their missions of providing the highest quality care.


Ranked as the “Best Overall Patient Engagement Company” in MedTech's Breakthrough Awards for 2020, and the top-performing vendor for patient outreach and digital rounding by KLAS in 2019, CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.

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