As patients transition from hospital to home, providing continued support is key to ensuring patient safety. With less than 25% of patients reporting that they comprehend the instructions given to them at discharge, it is clear that care transitions can make the difference in positive or negative outcomes and experiences. The challenge lies in equipping all patients in their transition from one care setting to the next.
During this educational webinar, we’ll explore how health systems can successfully engage patients across the continuum of care to keep them safe and on the path to recovery.
Join Rush University Medical Center’s Vanessa Roshell-Stacks, VP of Hospital Operations and Care Transitions, Kathleen Egan, Systems Director of Care Management, and Phil Shaw, Director of Patient Experience, as they discuss data-driven best practices for developing patient engagement initiatives that drive both patient experience and clinical safety.
Key Takeaways:
- Explore the positive results of proactively engaging patients as they transition from one care setting to the next
- Discover the role of pairing strategies such as purposeful rounding inside the hospital and targeted outreach post-discharge in achieving HCAHPS improvement and readmissions reduction
- Uncover how Rush University Medical Center implemented a technology-enhanced workflow designed to improve patient outcomes and experiences at scale
Click here to register for this upcoming webinar.
