Optimizing Post-Discharge Outreach: Ensuring Safe Discharges Through a Patient-Centered Technology

Improve Care Transitions with Better Discharge Workflows

CipherHealth is proud to sponsor the upcoming Beryl Institute webinar, “Optimizing Post-Discharge Outreach: Ensuring Safe Discharges Through a Patient-Centered Technology”, presented by John Dodd, Program Manager of the Office of PX and Engagement at University of Alabama-Birmingham Health (UAB) and Kristen Noles, Nurse Manager at UAB.

During this webinar, Dodd and Noles will discuss how UAB improved the transition from hospital to home through the use of technology. In doing so, they will share organizational challenges experienced during the discharge process, key strategies in implementing new technology into nursing workflows, success in engaging stakeholders, and positive results achieved and sustained.

Improving the Discharge Process with the Right Information at the Right Time

Since discharge planning involves the transfer of information from the provider to the patient, this is an often-overlooked opportunity to empower patients in becoming more active participants in their healthcare. Like most hospitals, UAB faced challenges with its discharge process, such as:

  • Not having a standardized way to reach out to patients post-discharge
  • Discharge information from the EMR being excessive and difficult to understand
  • EMR discharge forms not being customizable

To improve post-discharge patient outcomes, clinicians can provide patients with the tools they need to successfully manage their plan of care during these care transitions. With technology that identifies issues and personalizes the patient experience, healthcare organizations can streamline care processes to improve the quality of care delivery throughout the patient journey and ensure optimal post-discharge patient outcomes.

Beryl Institute Learning Objectives

  • Explain how leveraging technology has helped improve discharge workflows, leading to a positive impact on patient outcomes.
  • Identify novel approaches to key clinical challenges and provide strategies to overcome internal objections.
  • Demonstrate how to work collaboratively with providers and related clinics to provide the best care possible to patients.

We invite you to register for the webinar through the Beryl Institute. You can also access the resources below to learn more about how hospitals and health systems can ensure safe care transitions through proactive patient engagement.

Additional Resources:


Meaningfully connect with your patients to deliver more personalized, intelligent and timely care at scale