Automation Results in Better Patient Experience and Lower Costs

We are proud to announce an expansion in our partnership with the University of Alabama at Birmingham (UAB) Health System. Located in Bessemer, Alabama, UAB Medical West will join the ranks of leading healthcare systems that are transforming the patient experience with CipherHealth’s automated technology platform.

As the healthcare industry evolves, healthcare providers must continue to navigate changes affecting the landscape of how care is provided, documented, and reimbursed with publicly-reported quality metrics and new payment and delivery approaches. Due to increasing pressure to improve operational and financial performance, leading hospitals and healthcare systems maximize resource utilization by eliminating time-consuming manual processes. With technology, healthcare leaders can drive greater transparency and accountability across the care continuum with streamlined issue resolution and grievance management. “Our goal with this solution is to identify and resolve service issues more quickly and use the analytics to help us predict and prevent issues from even occurring in the future. The CipherHealth solution will eliminate many of the manual steps that were required to identify, communicate, and resolve issues in the past,” states Keith Pennington, CEO of UAB Medical West. As front-line staff face increasing demands, technology can optimize their valuable time and expertise by allocating repetitive work to automated systems.

Learn more about how healthcare providers can leverage automated technology to deliver the highest quality of patient care.

CipherHealth empowers providers across the care continuum to deliver enhanced patient experiences and communications through a modular, comprehensive patient engagement technology platform.